Director, E2E Engineer

Job Description:

We are looking for an individual who deeply cares about end-to-end architecture, resiliency, and performance of customer transactions that are critical to Fidelity’s competitiveness and reputation. This engineer will work closely with developers and architects across the firm developing/improving end-to-end understanding and visibility of Fidelity’s critical services and workflows.

The individual will be a strategic thinker with keen eye for details, a problem finder and solver who lives and breathes engineering excellence, a driver of new paradigms, a leader cultivating new ideas and friendships, and a change agent who makes tradeoffs. The individual will transcend organizational boundaries wearing customer’s hat and provide holistic perspective to application teams.

The Expertise You Have and The Skills You Bring

• Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required, Master’s degree a plus.

• 10+ years of hands-on experience in designing, developing, and supporting mission-critical solutions in multiple technology platforms, frameworks, and languages.

• Hands-on experience with Public Cloud environments, preferably AWS and Azure. Certifications a plus.

• Experience operating and implementing distributed & highly concurrent service-based architectures, including microservices, containerized services, and/or serverless architectures.

• Subject matter expertise in products that operate at boundaries of disparate technology platforms.

• Proven experience in developing transaction paths that span across cloud and on-prem.

• Demonstrated and extensive knowledge of APIs, microservice architecture, gateways, and routers.

• Believes in and practices personal influence over positional influence.

• Empathizes with the challenges and competing priorities faced by various teams.

• Bridges the gap between lofty architecture ideas and development of feasible solutions.

• Facilitates discussions among component owners to improve end-to-end understanding of transaction paths.

• Influences adoption of resiliency principles by presenting facts and data.

• Drives operational readiness discussions and reviews of new solutions and products.

• Mindset of continuous learning and experimentation. Instinctive urge to improve current state by finding problems and recommending feasible solutions.

• High curiosity quotient – inherent desire and drive to learn about black boxes and blind spots.

The Value You Deliver

• Brings holistic and customer-centric perspectives during new development or re-architecture of products spanning across organizations.

• Develops knowledge hubs such as E2E topology diagrams that improve the effectiveness of development and operations teams.

• Drives adoption of industry and Fidelity SRE practices across diverse applications and platforms.

• Manage crisis and drive mitigation during high-severity complex incidents.

Certifications:

Category:

Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).