Digital Solutions Project Manager - Fidelity Workplace Consulting

Job Description:

Fidelity is well known for its outstanding investment management and benefits outsourcing services. We also offer extensive benefits consulting services consisting of design, financing, delivery, and communication of all employee benefit programs at the same high level of quality and expertise that you expect from Fidelity. We are redefining the consulting experience for our clients through our dedication to responsiveness, expertise, and accuracy.

The Role
Our Digital Solutions Project Managers serve an integral role in implementing and maintaining customized websites for our strategic and large clients with their strong communication, creative problem solving, and project management expertise that craft our client experience. In this role, you will help drive digital solutions from concept to reality working directly with our clients, technology teams, communicators, and business partners.

You will contribute at all stages of a project’s lifecycle from conception through release. This includes developing and maintaining project plans and leading team and client meetings to define detailed requirements, craft the site’s design and user experience, review website functionality (QA), coordinate internal and client testing, and manage technology requirements such as single sign on and security scans. 

You will be aligned to a team of Digital Solutions consultants. You will partner with your team on executing custom client projects and new product development. You will also be integral in managing the team's overall capacity, project roadmap and financials.

In addition to the general responsibilities of project management, you will be encouraged to engage in strategy conversations, learn about compensation and benefit programs, and help build/maintain standard methodologies for effective project management across the Digital Solutions Team. Our project managers often need to blend Agile principles with the project management style and concepts practiced by our clients.

The Expertise and Skills You Bring 

• Bachelor’s degree or equivalent experience with minimum of 7+ years of experience as a project manager delivering digital solutions (website development, digital communications, etc.)
• Experience using project management tools such as Microsoft Project, Microsoft SharePoint / Teams, JIRA, Confluence, etc.
• Experience developing and managing timelines and budgets across multiple business units 
• Effective problem-solving skills that can be applied to developing digital communications strategies and managing websites with a shifting technical landscape and client priorities
• Ability to balance multiple projects and coordinate with clients and business partners to develop and implement effective and creative digital solutions
• Ability to prioritize, lead and keep large internal/external meetings on track
• Ability to simplify and present technical, sophisticated concepts to non-technical business partners
• Shown expertise at implementing and managing processes to drive team efficiency and quality of execution
• Familiarity with online Content Management Systems (CMS) software/platforms (a plus)
• Experience/curiosity about the employer benefits industry, including retirement plans, health plans and work/life programs (a plus)

The Team

Fidelity Workplace Consulting (FWC) is composed of over 400 professionals who provide counsel to clients on the management of their domestic and global benefits. A fast-growing business within Fidelity, FWC provides a broad range of services that touch on every area of benefits design, strategy, funding, communication, and delivery. While we focus on working with the Fortune 1000, we also work with Fidelity clients of all sizes. For more information, please visit this link: https://www.fidelityworkplace.com/s/workplaceconsulting

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Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).