Converged Infrastructure - Lead Engineer (Storage SME)

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"As a Converged Infrastructure Lead Engineer, you will be responsible for Private Cloud Architecture design and Engineering with Operation support.  The Engineer will have a detailed understanding  of VMware, storage, backups and operating systems to be able lead troubleshooting, configuration and administrative efforts on a day-to-day basis. If you are dedicated and ambitious, FICO is an excellent place to grow your career." - Hiring Manager.

What You’ll Contribute

• Responsible for managing storage infrastructure with a good understanding knowledge on storage networking fundamentals, concepts, and components, including NetApp storage subsystems, SCSI, Fiber Channel, switches, HBAs, zoning, LUN masking, LVMs be able to perform host level storage presentation.

• Responsible for managing VMware Virtualization suite.

• Good understanding knowledge on Networking  technology.

• Perform a wide variety of design, build, migration, installation, configuration and upgrading of vCenter, ESXi servers and related hardware and software in a complex enterprise environment.

• Provide investigation, diagnostic testing and repair/resolution of system, hardware, software and infrastructure. 

• Experience with capacity planning and monitoring within VMware infrastructure.

• Solid understanding of the DNS process including standard DNS tools and L2, L3 networking protocols.

• Excellent knowledge of server/computer hardware and software Ex: Cisco UCS, Dell.

• Participate in 24x7 on call rotation, handle escalations and participate a weekly rotation of core business coverage.

• Shift working days/ hours: Friday to Tuesday, UK shift.

• Collaborate with peers in Engineering and Operations teams; building bridges for one to one interaction and heightening your visibility to the organization.

What We’re Seeking

• Bachelors or master’s in computer science or other related engineering fields.

• Experience managing a highly virtualized environment and must have experience managing compute/ storage/ network stack.

• Experience with NetApp and NetBackup.

• Demonstrated project management skills and working with tools like ServiceNow and Jira.

• Professional experience and a high-level understanding of working with various operating systems and their implications.

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.

• Fraud Detection and Security — 2.6+ billion payment cards globally are protected by FICO fraud systems.

• Lending — 3/4 of US mortgages are approved using the FICO Score.

• Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfill your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy