Engineering Manager - Transaction Fraud

The Engineering (Tech) Team is responsible for all Feedzai product development. Together with Product Management and Data Science, we build the next generation of tools to catch fraud in real-time with a machine learning first approach. Formed by engineers and managed by engineers, at Feedzai, you will find one of the most talented teams out there, from junior to senior engineers.

We are fast-paced and provide a safe, open, and collaborative environment that encourages us to lean in, try new things and discover our potential with continuous learning for everyone.

While building the best value for our customers, you will work with a wide range of technical challenges. Such as building distributed systems that need to operate 24/7 and ultra-low latencies, solving UI/UX problems to help fraud analysts to fight fraud more efficiently. In addition, designing extensive databases from relational, NoSQL and graphs, validate and develop new data science techniques and algorithms.

You:

The Engineering Manager role requires an engineer at heart who is able to lead and guide engineering teams to deliver Feedzai products. The role requires a deep technical knowledge allowing the teams to have strong technical support at the management level. Besides technical leadership, you will hire top-class engineers as well as plan the execution of product development driven by the product management team.
You need to be able to manage and lead by example multiple teams with a positive attitude bringing out the best of people. This role is key to achieving success at Feedzai making sure we always give clients the features we have agreed upon, in the perfect timing and with the correct tech quality desired.

As Engineering Manager you will lead the team responsible for developing the products that allow Acquiring banks and Payment Service Providers to manage risk across their portfolio of merchants: Transaction Fraud and Merchant Monitoring. Both products leverage the same underlying Feedzai RiskOps platform, complementing it with specialized services and modules catering for the needs of these industry use cases.

Merchant Monitoring aggregates and assesses all transactions happening in the scope of every merchant with the goal of identifying suspicious patterns over large periods of time, detecting risks such as collusion, money laundering, bankruptcy and more. This product protects the bank/payment provider from internal threats (fraudulent merchants). The result is preventing criminal organizations from obtaining the funds they need to operate, specially when using online facade merchants selling fake goods.

Transaction Fraud is the first line of defense and operates at the transaction level (as opposed to merchant level). This product protects both the merchant and the bank from external threats (fraudulent end users). Transaction Fraud works under very challenging throughput and latency requirements, scoring and approving each payment transaction with machine learning models and rules.

Technically, this product line deals with challenges around large volume data profiling,  diverse data sources, network-like pattern detection and latency as a key non-functional requirement. These products are used directly by end users, ranging from Data Scientists to Risk Analysts.

Your Day to Day:

• Manage one or two teams of engineers from daily execution to performance and career management
• Lead by example, care for your team, and establish credibility with the quality of your and your team's technical execution.
• Provide technical leadership to the team from driving architecture and design up to doing code reviews
• Be responsible for the planning, execution, and success of technical projects
• Work with key stakeholders across all groups within the Engineering and Product Teams
• Develop and empower top-class engineering and technology practices in the teams
• Closely work with the recruiting team to find and interview engineers

You Have & You Know-how:

• 2+ years of Team Leading and/or Management experience in managing technical projects and engineering teams
• 5+ years of software development
• 5+ in a platform or dev-ops/SRE team in a SaaS environment and supporting mission-critical services
• Capable of leading by example not being afraid to take risks and going beyond what’s expected

Valued:

• Experience working on projects that move quickly and have ever-changing processes and structure
• Demonstrated skills in leadership, adaptability, problem-solving, and critical thinking
• Be able to handle stakeholder’s expectations and push-back when necessary to ensure the success of the project
• Be solution-oriented, and when issues arise, be able to roll up your sleeves and tackle them with a ‘get it done’ attitude
• Team player with a clear focus on taking the performance of teams to the next level

Feedzai is an engineering company committed to growing with high standards in building its products. As an engineering manager, you will help to guarantee that this engineering culture persists at management levels combining both technical leadership and people leadership.

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and  discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us!

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