Engineer III, Software

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

About the Team

Excellent Career opportunity.

F5 Inc sits between the Internet and some of the largest companies on Earth. We keep their applications running fast, safe, and efficiently. F5’s hardware and software products are highly configurable and blazingly fast. The Rapid Development Team (RDT) is the customer facing side of F5 Product Development and has the charter to keep our existing clientele happy. RDT accomplishes this through two major arenas – diagnosing and resolving the hardest customer issues (SRs) using a dedicated group of elite software engineers who thrive on the hunt. Successful RDT developers solve difficult unique problems, can multi-task efficiently, communicate calmly, and enjoy playing the hero.  

RDT has a unique vantage point within F5 Product Development. Our Software Engineers understand the product in its entirety – not only how the features work but how they work together. This makes RDT engineers highly valued at F5. Some of the best engineers at F5 work for or have worked for RDT.

Position Summary

This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks.

Primary Responsibilities 

• Manage production environment by monitoring availability and alerts and promptly remediate any issues that arise in production environment.

• Good to have coding skills in multiple programming languages while considering performance, scalability, maintainability, and flexibility.

• Ability to automate the monitoring of end-to-end product deployments and have clear understanding for narrowing down on problems to ensure high availability of F5 Cloud services.

• Good to have design skills for delivering efficient infrastructure solutions that will help build, deploy, and handle the service components of the platform.

• Remediate security vulnerabilities in our services, platform on regular basis. 

• Investigate various open source and proprietary technologies, components, libraries, tools etc. and help build a highly available, highly scalable, and easily manageable system.

• Partner with cross functional teams to improve services on an ongoing basis.

• Taking responsibility and ownership of F5 Cloud Platform software components and delivering a complete product satisfying functional, scale, performance, and manageability requirements.

• Troubleshoot and resolve complex technical issues related to system performance, reliability, security, and other customer issues.

• Must participate in on-call rotation.

• Closely engaged with Engineering teams to resolve customer reported escalations or product challenges.

• Must write knowledge/troubleshooting articles and mentoring juniors to best possible extent.

• Work cross functionally integrating, testing, and debugging issues with existing system wide software.

• May participate in hiring and onboarding process.

• Perform other related duties as assigned to a business need.

• Travel on need basis.

Qualifications

• The candidate should be willing to troubleshoot and work on customer escalations, be the owner till the escalation gets resolved.

• Ability to Collaborate Effectively with cross functional teams and communicate technical concepts clearly.

• Attention to detail & Team focused attitude.

• Perform research and provide read-outs to teams on such tools and technologies. 

• Self-motivated and highly ambitious

• Excellent analytic / troubleshooting and debugging skills.

• Successfully manage ambiguity in work

• 6 – 8 years of experience in technology with expertise as an Operations Engineer 

• Hands on experience with Python or Golang, C and C++

• Knowledge and experience with network, security, and web technologies such as TCP, UDP, IP, HTTP, L4-L7, SSL VPN, ZTNA, AAA, Oauth, SAML, AD/LDAP, Kerberos, DNS, DHCP.

• Solid understanding and hands on experience with Kubernetes 

• Technical confidence and familiarity with DevOps tools 

• Solid experience with at least one of the Cloud Platforms (AWS, Azure, GCP) 

• Deep understanding of Linux and networking systems  

• Proficient with middleware tools like Apache, Tomcat, WebSphere with Shell scripting or Python.

• Experience with Cloud infrastructure and container orchestration platform (E.g. AWS, GCP, Kubernetes)

• Familiarity with Configuration management and infrastructure as code tools like Ansible, Terraform, Udeploy

• Hands on experience with monitoring and logging tools (E.g. Grafana, ELK stack)

F5 Inc. is an equal opportunity employer and strongly supports diversity in the workplace. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.