Project Manager Assistant

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Purpose of the Job and Expected Outcome

The Project Manager Assistant will perform and process supporting activities for the Project Management Team for timely and accurate deliverables.

Key Accountabilities 

• Maintain electronic and paper study files to ensure they are up to date, accurate and available
• Perform Project Health checks as agreed upon with the Project Manager.
• Project Health Checks (monitoring the study) include but are not limited to:
  • Dashboard review,
  • outstanding study checks such as kit orders, shipments and lab orders,
  • initial query review and associated actions
  • working with clinical team to resolve escalated queries
• Collate project tracking reports that may be required by the Project Manager
• Distribute and follow up Project Manager Assistant related communications or materials to internal or external stakeholders in a timely and professional manner
• Reply directly to any external or internal email communication pertaining to, not limited to, sample receipt, reporting delays, and kit orders in a timely and professional manner
• Distribute approved business and/or study specific memo’s to the external stakeholder in a timely and professional manner
• Submit outbound specimen shipping requests and provide follow-up
• Update Center Overview document with study specific details, regions, couriers, and start batches requested by the Project Manager
• Order initial Start Batches of supplies to Investigator Sites
• Submit re-supply orders, as needed
• Create and facilitate the Study Contact Overview template with study specific details
• Participate in the internal and external kick-off meetings, as needed, along with the Project Managers
• Participate in the regular study monitoring meetings, as needed.
• Create draft meeting agenda, take meeting minutes, circulate to attendees as needed or requested by the Project Manager
• Upload meeting minutes to sharepoint
•  Complete the Sample Destruction Form (SDF) and send it to Sample Management when requested by Sponsor to discard samples
• Complete database cleaning form for database updates/corrections
• Add or remove test codes per PM and/or Sponsors request using the Result Cleaning Form (RCF)
• Manage Logistic Studies including kit supply, sample storage, and/or Batch analysis ONLY studies
• Perform other duties assigned by Project Manager / Project Management Team Lead / Manager of Project Management
• Depending on the location (US, Europe, Asia), any additional tasks may apply

Qualifications

Position Specifications and Job Requirements

Experience

• 1-2 years’ work experience or as per local operational requirement
• Experience in Customer Service / Laboratory, preferred

Education

• For the US is applicable: Associates or Bachelor degree in Healthcare / Life Sciences / Business or industry experience in Central Lab is also considered acceptable.
• For Europe is applicable: Bachelor degree in Healthcare / Life Sciences / Business or industry experience in Central Lab is also considered acceptable.
• For Asia is applicable: Associates or Bachelor degree in Healthcare / Life Sciences / Business or industry experience in Central Lab is also considered acceptable

Other

• Strong customer focus
• Strong communication and interpersonal skills
• Good at establishing and maintaining internal and external relationships;
• Energetic and enthusiastic person with a flexible and dynamic work ethic;
• Excellent command of English, spoken and written
• Proactive: is flexible, anticipates fast and accurately on problems, sets the right priorities and organize their own work by choosing an approach, while adhering to Standard Operating Process, which leads to the right solution.
• Professionalism: mastered knowledge and expertise regarding the work, works independently according to professional standards.
• Quality Oriented: works according to procedures and identifies matters that are not regulated and that need a decision of a ‘more experienced employee’. Monitors the implementation of the work.

Additional Information

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.