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Ericsson

Senior Engineer - TXN

Noida, India
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Description

Join our Team

About this opportunity
We are now looking for an Technical Authority Expert to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support.

 

What you will do

  • Will Work in a 24 X 7 Environment.
  • Will support the customer over email as well as phone.
  • Sound knowledge of Microwave Technology
  • Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series
  • Having sound knowledge on Mini-link 6600 Series
  • SO-EM hands on experience
  • Software upgrade process for these Mini-link 6600 Series
  • QoS parameter knowledge for Mini-link 6600 Series
  • Ethernet alarms and parameters  with their troubleshooting process
  • Raise and update the tickets in in tool for all the issues handled / worked upon.
  • Will have to report the daily issues handled / escalated in the form of daily shift reports.
  • Need to make sure that issues are handled in right time frames as per the SLA / Commitments.
  • Good knowledge over SLA/WLA
  • Good in preventive activities with available performance report from Microwave NMS
  • Good in customer handling and RCA identification

 

You will bring

  • Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
  • 5-10 years of hands-on experience on 2nd Level Engineer- functional role. 
  • Good Technical Knowledge of the Microwave Technology preferably 6K series.
  • Transmission or ENM experience preferred.
Ericsson
Ericsson
Information Technology Internet Mobile Telecommunications

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