Systems Engineer III

System Engineer III

Are you passionate about the modern digital workplace and always looking to utilize emerging technologies?

About our Team

EUC Enterprise Engineering is dedicated to managing and optimizing the digital workspace for Elsevier. Ensuring employees have seamless access to applications, data, and services across all devices and platforms. Utilizing emerging technologies and best practices, continuously striving to improve the digital workplace environment and uphold the organization's standards for efficiency, security, and user experience.

About the role

We have a fantastic opportunity for an experienced Systems Engineer III to join our Devices Squad within the EUC Enterprise Engineering team.

The primary objective of this role is to ensure that our users are working as effectively and as efficiently as possible. This requires you to provide excellent thought leadership, direction and coaching to other technology and systems engineers. This is a hands-on technical role supporting, managing, and constantly improving a varied estate of the latest end-user technology.

Requirements 

• Excellent understanding of Azure and O365 and its suite of products, services, and technologies.
• Knowledge of DaaS platforms and supporting remote desktop users (ideally AWS Workspaces and/or Windows 365).
• Experience working with infrastructure as code and applying best practices.
• Good experience in the automation of manual tasks and seeking out efficiencies by ‘shifting left’ where possible, for example the automation of Desktop provisioning and Application deployment, including end user self-service.
• Understanding of Windows, Mac, and Linux enterprise environments (including exposure to any of the following MS Intune/JAMF/Landscape).

Responsibilities: 

• Define and deliver our end user computing strategy.
• Gather requirements and enhance Elsevier’s collaboration offerings.
• Engage with Service Assurance functions to mature governance processes.
• Be part of our on-call rotation, responding to 2nd level escalations and provide experienced support to our engineers.
• Occasional travel and after-hours or weekend work may be required dependent on business and project needs.

Work in a way that works for you
 

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
 

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you
 

At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
 

• Group Health Insurance Policy (covering self and family)
• Group Life insurance/accident policy
• Generous long-service awards
• New Baby gift
• Subsidized food provided (applies to India- Chennai)
• Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazette Public Holiday and Maternity/Paternity Leave
• Free Transport provided to and from the office (applies to India-Chennai)

About the Business
 

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
 

Join Us

Are you ready to help us progress science and health? Our technology leads to innovation, so join a forward-thinking digital business that is tackling world-scale challenges and align your ambitions with our passion for driving global knowledge-sharing.

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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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