Learning Manager Intern

Key Deliverables:

1. Creation and delivery of editorial systems learning materials including eLearning, webinars, written content to enable stakeholders to have an appropriate level of knowledge of the system required to carry out their role.

2. Understanding and application of business objectives for editorial systems to be able to develop and maintain support materials.

3. Contribute towards the continuous improvement of editorial systems learning content, team processes and systems by participating in local and global projects. 

4. Work with internal stakeholders ie Product, APS, STMJ to understand learning requirements.

5. Act as an ambassador for editorial systems during Editorial Board meetings, Society contract renewals and other meetings requiring representation.

6. Supporting Line Manager in core activities.

7. Creation and maintenance of written policies, best practice and procedures.

8. Collection of data from various sources (e.g., OSvC, surveys, CSAT surveys, adobe analytics numerical and verbatim, data gathering from other teams) and translating that into the direction we need to take our LCM provision such as training script, videos, editor webinars, train the trainer.

General Profile:

- Performs routine assignments in the entry level to a professional job progression

- Requires a college or university degree or the equivalent work experience that provides exposure to fundamental theories, principles and concepts

- Receives instruction, guidance and direction from others

Recommended Skills:

Functional Knowledge: Requires conceptual knowledge of theories, practices and procedures within a job discipline

Business Expertise: Applies general knowledge of business developed through education or past experience

Leadership: No supervisory responsibilities; accountable for own contribution

Problem Solving: Solves routine problems using existing procedures and standard practices

Impact: Works within standardized procedures and practices to achieve objectives and meet deadlines Interpersonal Skills: Exchanges straightforward information, asks questions and checks for understanding

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