Senior Site Reliability Engineer

Senior Site Reliability Engineer (DevOps/SRE)

Electric is a Series D  unicorn backed by Bessemer Venture Partners, Bowery Capital, Primary Venture Partners, GGV Capital, and led by a team of seasoned entrepreneurs, operators, and technologists. With software forming the foundation of every office, Electric is the world’s first all-in-one, modern IT support solution that can truly meet the needs of growing businesses. Through a chat interface, personalized service,  and flat-rate pricing we keep our client’s email, computers, Wi-Fi, and software running smoothly at a fraction of the cost and headaches normally experienced with traditional managed service providers.

Our company is a  fun, fast-paced environment with enormous opportunities for career advancement. We are seeking highly motivated, detail-oriented go-getters who want to move up in a tech startup.

The Role 

Building a technology-powered organization is essential to our success. We are seeking an experienced Sr. Site Reliability Engineer to help build our growing SRE and Infrastructure team.  We use a microservices architecture with a mostly Python and Ruby on Rails backend, employing technologies like AWS Lambda, RDS, and Dynamo. We seek a highly motivated and seasoned SRE who will take ownership of our infrastructure and build fast, scalable, robust, and resilient systems. You will use your knowledge to better your fellow team members, take point as lead on a number of high-impact projects, and help evangeize SRE, DevOps, and Agile insights and methodologies across the entire Engineering department.

As a Sr SRE here, you'll have the freedom to help our team implement innovative solutions and have a significant impact on our product, and the business as a whole. We want someone who is passionate about moving fast while building a high performing, robust code that brings great value to our customers. We value experimentation, thinking outside of the box, and getting s#!& done!

Responsibilities

• Inspire  and help develop your fellow high performing Site Reliability Engineers
• Use your advanced knowledge and past experiences to design and build fast, scalable, robust, resilient infrastructure using Infrastructure as Code practices
• Design and oversee the roll-out of several brand new and highly-visible operations, ranging from monitoring and observability to high-availability
• Evangelize the underlying philosophy of SRE and DevOps to our engineering org
• Continuously pay off technical debt, refactor code, re-architect as necessary, and use the latest and greatest technologies
• Help to build a culture of technical excellence in the engineering organization

Qualifications

• BA/BS degree in Computer Science or a related field, or equivalent experience
• 4+ years of software development experience for infrastructure and DevOps
• Strong communicator, both verbally and written
• Experience with agile processes, passion for automated testing, continuous delivery
• Experience with AWS and its various offerings, microservices architecture, and infrastructure as code (IaC)
• Self-motivated, data-driven, perseverant, resilient, scrappy, hands-on. No job is too small, and you take a bias towards action. When something isn’t working, your first instinct is to rip it apart and figure out why.

Preferred Technical Skills

• Infrastructure as Code tools such as Terraform, CloudFormation, or Serverless Framework,
• Competency in bash, python, or other relevant scripting languages,
• Experience with a majority of the following AWS services: API Gateway, EC2, EKS, IAM (Roles, STS, Policies), Lambda, RDS, Route53, S3, SQS, VPC networking
• CI/CD tooling (CircleCI, Jenkins, Travis, etc.)
• Experience with Docker and container orchestration (Kubernetes, Docker Swarm, etc.) is a plus
• Knowledge of configuration management tools (Chef, Puppet, Salt) is a plus