Director Payments Product Go to Market

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

Discover Financial Services is a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company issues the Discover card, America's cash rewards pioneer, and offers private student loans, personal loans, home equity loans, checking and savings accounts and certificates of deposit through its direct banking business. It operates the Discover Global Network comprised of Discover Network, with millions of merchants and cash access locations; PULSE, one of the nation's leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in 190 countries and territories.

Discover’s vision is to be the leading direct bank and payments partner, and its mission is to help people spend smarter, manage debt better and save more so they achieve a brighter financial future.

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee focused as it is on its customers, and which is consistently awarded for both. We’re all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

The Go to Market Director, sets and drives overall product go to market strategy, execution and commercialization across all global Payments products. Responsible for vision and advancement of definition and management of product related go-to-market activities from strategy to market readiness and launch in fast paced, highly cross functional environment. Work with cross-functional teams to set business commercialization strategies for supported products and ensure smooth commercialization of payments products. Set strategy, continuously improve and automate channels and platforms for product documentation and training in a risk-controlled environment. Leads an organization of go to market teams responsible for the creation of appropriate product toolkits, collateral and training for Sales and end customers to achieve launch goals and delivering optimal user experiences.

Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.

How You’ll Do It

• Develops strategic go to market strategies for a broad range of critical products with both domestic and international availability. Owns go to market strategies and contributes to the development of Payments business goals. Responsible for prioritization of the product go to market roadmaps while balancing trade-offs for effective market delivery, in support of market needs and business goals. Drives customer value through well documented and communicated products. Collaborates internally within Payments to ensure products are aligned with and support overall Payments goals and achieve successful launch goals.

• Influences and makes decisions to ensure work is prioritized and completed in the most value added order. Partners with client facing teams, product, operations and marketing cross-functional business stakeholders to set, prioritize, and deliver shared business goals. Primary stakeholders within domain value stream can span across multiple stakeholder organizations.

• Create vision and strategies for the development of capabilities to advance GTM product support and automation including technology, access and usability of the Product Library and channel utilization.

• Own commercialization and risk management processes, procedures and controls for the Product GTM function in Payment Services.

• Leverages knowledge of the market to proactively identify opportunities to improve optimal user experiences and product adoption. Looks ahead to anticipate changes in marketplace, regulatory, and business needs and incorporate into strategies. Work collaboratively with internal and external stakeholders to understand business, data, and product needs. Evaluates market and competitive trends.

Qualifications You’ll Need
The Basics

Qualifications:

• Bachelors Business Administration and Management

• Bachelors Marketing

• Bachelors Finance

• 10+ years Marketing, Product Management, Project Management, Payments, or related

• 12+ years Marketing, Product Management, Project Management, Payments, or related

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

Bonus Points If You Have

Preferred:

• 5+ years experience with Go To Market and/ or Customer Success functions in B2B financial services

• 5+ years experience with customer onboarding / implementation in B2B financial services

• 5+ years experience with product training in B2B financial services

• 2+ years experience directly managing Go To Market and/ or Customer Service professionals

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

#LI-ML2

Application Deadline:

The application window for this position is anticipated to close on Dec-18-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $154,500.00 to $234,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.