Project Manager

Company Description

We are Merkle Sweden - part of Merkle Northern Europe. Merkle is a leader in data-driven customer experience management (CXM), and we help the world's best brands deliver unique, personalized customer experiences across channels and devices. We provide expertise in digital analytics, customer experience strategy and consulting, user experience design, CRM, data management, commerce, content management systems (CMS), ad tech, and martech. We are part of Merkle Worldwide and dentsu – a global agency network covering 145 markets.

Our Swedish Business team is now looking for a Project Manager to join our development journey.

Job Description

We are a global agency, so your role will be to have a broad, diverse set of responsibilities within a dynamic and fast-paced environment.

As a Project Manager, you will drive and ensure the delivery of our client projects to make sure we deliver everything of high quality. You will focus on client needs, strengthening these relationships and ensuring that we exceed expectations in every aspect. You will foster smooth collaboration between clients and our team of strategists and specialists across various domains, including customer experience strategy, UX/UI design, A/B testing, data analysis, CRM, and change management. Prior experience in web development or a related field is highly beneficial.

Key Responsibilities:

• Day-to-day client and team communication and management ensuring work progresses according to plan and ensuring client satisfaction.
• Manage project status and finances by updating reports and ensuring projects stay on budget.
• Scoping and planning of new projects
• Team resourcing

Qualifications

• You have 5+ years of experience in similar positions from an agency/consulting company.
• You understand the fundamental principles of customer experience.
• You are client-focused and understand client needs.
• You possess a strong strategic mindset.
• You have strong professional, organizational, and administrative skills, demonstrating proactivity to manage daily challenges.
• You find it exciting to be part of a client team, you manage to bring out the best in others and know when to delegate responsibility and when to take charge yourself.
• You have a good understanding and communication skills in both Swedish and English since both languages will be used in the workplace.
• Strong understanding of agile methodologies and their application in project management is highly beneficial.

Additional Information

Some of the Perks We Offer:

• A great office in the city center of Gothenburg, with two terraces (!)
• A team of experts in everything digital
• The flexibility and best of both worlds – to work from home and the office.
• Excellent career opportunities within both Merkle and Dentsu
• The possibility to work with large, international clients in cross-market teams
• 30 vacation days and 5000 SEK in wellness allowance
• Incentives connected to well-being and personal development
• A strong, open culture with several events, after works, and happenings yearly

How to apply

Is your heart racing a little now? If you can see yourself in all this – both the job and being part of Merkle/dentsu – we would love to hear from you. Please apply with your CV and portfolio by the link in the job ad.

The position is full-time permanent employment with a 6-month probation period and is at our Gothenburg or Stockholm office, starting in August. There is no application deadline, finding the right candidate is more important to us than a speedy process. We remove the job ad when filling the position. If you have any questions, please reach out to our Talent Acquisition Partner Linda Ye at linda.ye@dentsu.com.

All your information will be kept confidential according to EEO guidelines.

#LI-LY1 #LI-HYBRID