Principal SIEM Engineer

Principal SIEM Engineer 

As a Principal SIEM Engineer, your primary mission is to tackle intricate challenges that our customers encounter daily.  This role demands expert-level SIEM proficiency, with a primary focus on Splunk, as well as a strong background in Linux systems administration, exceptional organizational skills, and the ability to foster positive relationships.  Your core  responsibilities include the successful delivery of complex strategic projects, achieved through critical thinking, that balance long-term solutions with short-term wins, all while ensuring an exceptional customer experience. You will serve as an internal escalation point at Deepwatch, offering technical and thought leadership for others to follow.  Candidates must display aptitude and ability to manage a multitude of virtual resources in a fast paced environment. This position is virtual / remote - working from a home office unless traveling to a corporate office or client site. 

If you want to be a part of a dynamic team that will leverage your skills to innovate and maximize customer experience, enable you to maintain a strong work life balance, and assist you in reaching your career goals within the Information Security industry, look no further - this is a great opportunity for you. 

In this role, you’ll get to:

• Configure, manage, and maintain Splunk deployments to include clustering and high availability scenarios in our customer AWS, GCP, Azure, and On-Premise environments
• Architect, configure, manage, and maintain Linux systems 
• Review infrastructure performance in AWS
• Secure deployed Splunk Enterprise systems and solutions to industry best practices
• Perform complex troubleshooting, upgrades, and configuration of Splunk including Splunk integrations and apps
• Perform complex troubleshooting, configuration, upgrades, and administration of Linux Operating Systems
• Partner with fellow deepwatch experts to drive continuous improvements and efficiency enhancements for our customers through the Deepwatch Security Platform.
• Consult with customers, in all roles, including leadership, to effectively deliver security solutions, and architecture recommendations 
• Be an escalation point and mentor for SIEM Operations and Engineering team; focusing on excellent customer service and triaging of issues strategically in a timely manner
• Prioritize and deliver solutions to deliverables from a wide range of engagements including:  Platform Operations and Engineering Management, cases created, and escalations for technical issues
• Be part of the on-call rotation for critical production support outages
• Operate as primary point of contact for projects and long term initiatives 
• Create and maintain documentation for customer environments, processes, and best practices; driving a culture of documentation on the team
• Raise environmental and platform risks to management to avoid unnecessary Risk exposure
• Travel, on occasion, to customer sites to assist in Executive Business Reviews (EBR)
• Keep up-to-date with information security news, techniques, and trends

You’ll be successful in this role, if you:

• Have SIEM Certifications (Splunk Certified Developer, Splunk Core Certified Consultant, or Enterprise Certified Architect preferred) and/or equivalent  demonstrable advanced experience with SIEM administration 
• Have your Linux Foundation Certified System Engineer (LFCS) or Red Hat Certified Engineer (RHCE) certification equating to broad demonstrable Linux System Administration skills (e.g., CentOS, RedHat, Ubuntu, etc.) including experience with file permissions, certificates, manipulation & editing of files, system tuning, security permissions, troubleshooting, network connectivity, and automation. 
• Demonstrate a working knowledge in at least four of the following areas: Enterprise network architecture/administration,  Enterprise Network Infrastructure Engineering or administration, Cloud architecture and engineering, Endpoint Engineering and Administration, Identity and Access Management, DevOps, Security Operations Center (SOC), or SIEM Architecture and EngineeringHave experience providing customer-facing operational support in cybersecurity or information technology operations
• Have strong written and verbal communication skills in a technical environment
• Demonstrate an excellent customer service mentality
• Are a self-driven individual, who enjoys delivering value collaboratively
• Have broad experience with cloud infrastructure administration (e.g., Splunk, AWS, Azure, GCP, etc.)
• Proficient experience with Docker configuration and administration
• Have proficient experience with configuration management/orchestration tools (e.g., Ansible or AWX, Puppet, Terraform, etc.)
• Leverage your programming/scripting experience to help automate routine tasks (e.g., Python, Bash, Powershell, etc.)
• Have experience with version control tools (e.g., git,perforce,etc…)
• Can demonstrate best practices in case management
• Have experience with ITIL Service Management and Agile Framework methodologies

ITAR Compliance

This position will have access to customer data and as such is subject to International Traffic in Arms Regulations (ITAR). Upon application, candidates will be asked to confirm that they are a U.S. Person as defined by the following:

• A citizen of the U.S.;
• A lawful permanent resident of the United States; 
• A person admitted to the United States as a refugee; or
• A person that has been granted asylum by the United States government.

The intent of this requirement is not to verify employment eligibility overall, but to ensure compliance with import/export regulations. If you do not meet these requirements, we encourage you to apply for other open roles at Deepwatch. This information will be verified upon offer of employment.

For applicants in NYC, CO, CA, RI, and WA, the salary range for this role is $160,000 to $240,000+ stock options + benefits. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.