Associate Director, GTM Process & Systems

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

This role is responsible for managing the strategic direction of Salesforce, and other mission critical Go-To-Market applications and solutions, including the daily operations/maintenance and scaling of these systems. Managing a global team of ~10 people in a two-tiered structure, this leadership position will help position the company with sales excellence. The successful candidate will have a strong background in Salesforce architecture and a proven track record of managing and guiding salesforce development teams. In addition, a deep understanding of CPQ, Marketing, and Sales Support applications is crucial. Duties will include leading the team, facilitating the planning, scale, design, and delivery of solutions according to requirements with adherence to time, cost, regulatory, technology, and quality parameters. Types of initiatives may include architecture definition, system upgrades, integrating acquisitions, enhancements, process improvement initiatives as well as effectively managing the day-to-day support requests.

What You Will Do:

• Serve as the organization's Salesforce expert, responsible for architecting, designing, and optimizing our Salesforce environment to meet business objectives and ensure scalability.

• Manage and Mentor a team of Salesforce developers, architect and admins, ensuring the delivery of high-quality, efficient solutions that align with best practices, business requirements, and industry standards.

• Oversee the integration of Salesforce and related applications with other GTM systems, ensuring data consistency and efficient workflow automation.

• Define key performance indicators (KPIs) and monitor the performance of applications, providing regular reports and insights to improve efficiency and effectiveness.

• Collaborate with senior leadership to define and execute the organization's technology strategy, aligning it with the overall business objectives and ensuring a seamless integration of various business applications.

• Manage multiple stakeholder engagements and work with cross-functional teams to gather requirements, facilitate process analysis sessions, and develop technology solutions.

• Manage relationships with third-party vendors and technology partners, ensuring effective use of resources, cost control, and optimal performance of applications.

• Ensure that all applications meet compliance standards and security protocols, safeguarding sensitive company and customer data.

Requirements:

• 10+ years of full lifecycle experience in building and delivering Salesforce and GTM solutions, preferably in a SaaS environment.

• Extensive experience in guiding and managing Salesforce development and admin teams.

• Proficiency in Salesforce Sales & Service clouds, and supporting tool sets such as Gong, Outreach, ChiliPiper, etc. or equivalents.

• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder) are required.

• Proven experience as a Salesforce architect with a minimum of 3 years of experience.

• Proven experience in project management, including successful implementation and integration of business applications.

• Excellent written and verbal communication, presentation, and interpersonal skills with the ability to present complex concepts to management, team members and non-technical audiences in a simple, easy to understand context.

• Proactive self-starter, requiring minimal guidance, with ability to meet deadlines and operate in a fast-paced environment.
  

Preferred:

• Experience with Hubspot, Gainsight, DeaHub or similar technologies is highly desired

• Experience with enterprise integration tools such as Workato, Mulesoft, Fivetran or Informatica

• Change management and large-scale transformation experience

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Provided computer equipment tailored to your role

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.