Description

Manage complex and large-scale cross-team, cross-functional technology initiatives.
Interface with development teams to estimate work efforts, define milestones and manage resources.
Deliver results by working with cross-functional teams from design to rollout.
Track progress, resolve dependencies, evaluate risks and communicate status to management and project stakeholders.
Design and track metrics around initiative goals, and make decisions based on data.
Orchestra technology initiatives with business feature deliveries, ensure the coordination between teams to balance out tech and business priorities.
Facilitate and maintain documentation with developers for different audiences such as production support playbooks, API documentation.
Maintain deployment workflow and improve knowledge discovery to empower the team.Basic Qualifications

5+ years of relevant work experience in project and/or program management in a software applications environment. Experience working as a software consultant is a plus.
A deep understanding of software development, architecture, and infrastructure (with experience on the AWS, kubernetes, terraform, ruby/golan)
Exposure to Agile and Scrum development methodologies. Experience as Scrum Master is a plus.
Experience communicating with technical and non-technical stakeholders across multiple business units.
Excellent problem-solving skills and the ability to align efforts of disparate groups to achieve a common goal.
Excellent communication and interpersonal skills. Mentoring skill is a plus.
Excellent skills in facilitating meetings, summarizing documentation.
Excellent in setting up processes and driving automation.
Excellent in discovering the knowledge and guiding the teams to transform the knowledge and present it to various audiences.
Experience or knowledge in supporting large-scale distributed systems is big plus
Experience or knowledge in DevOps, monitoring system is big plus
Fluent verbal and written English, Cantonese is a big plus.
Experience in using JIRA/Confluence.
PMP, CSM, PSM, ACP certifications are preferred.