Project Manager - Customer Advocacy & Marketing Programs (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:
We are seeking an experienced and results-driven Project Manager to lead and manage integrated marketing programs at CrowdStrike. The primary focus of this role will be owning the end-to-end process of transforming customer success stories from intake to polished, finalized assets, while tracking and reporting on the overall program’s success. 

You will collaborate cross-functionally with teams across marketing, sales, customer success, and creative services to ensure alignment, efficiency, and measurable outcomes.

What You’ll Do: 

Program Ownership:

• Design, implement, and manage the process for streamlining impactful customer success assets, including written case studies, testimonials and quotes, social media, videos, and other content types.

• Act as the central point of contact across marketing for customer stories and similar assets, ensuring timely execution and delivery.

Stakeholder Collaboration:

• Build strong relationships with internal teams and external partners to facilitate seamless collaboration.

• Work closely with marketing, customer success, and creative teams to align on timelines, goals and messaging.

• Exhibit exceptional communication skills to ensure clarity, alignment, and buy-in from all key stakeholders.

Project Management:

• Develop project plans, timelines, and milestones to guide the production of customer success assets.

• Monitor and communicate project status, proactively addressing potential risks or delays.

Performance Analysis:

• Establish KPIs to measure the impact and success of the customer storytelling program.

• Provide regular reporting and actionable insights to key stakeholders.

Process Optimization:

• Continuously refine workflows to improve efficiency, scalability, and the quality of customer success assets.

• Implement tools and best practices to streamline communication and deliverables.

What You’ll Need: 

• Experience: 8+ years of project management experience. Bachelor’s degree in Marketing, Business Administration, or related field preferred.

• Track Record: Demonstrated success in managing complex projects with multiple stakeholders including senior management, meeting deadlines, and delivering measurable outcomes. Experienced in optimizing processes and streamlining complex initiatives involving multiple cross-functional stakeholders for maximum efficiency.

• Skills:

  • Exceptional organizational, time management, and problem-solving skills.

  • Outstanding interpersonal and communication abilities, especially when engaging with key stakeholders across teams.

  • Proficiency in project management tools such as Asana, Trello, Jira, or similar platforms. Experience working with Adobe Workfront is a strong plus.

• Knowledge: Familiarity with customer storytelling, content creation processes that involve partnering with editorial and media studio teams, and/or marketing workflows is a plus

• Certifications: PMP certification is a nice-to-have, but not required

• Mindset: Proactive, results-driven, collaborative, and adaptable

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Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for recharge  

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $100,000 - $170,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.

Expected Close Date of Job Posting is:02-06-2025