Professional Services Data Analyst

What you'll do:

• Provide tailored services to our clients.
• Understand your client's business questions and devise impactful and creative methods to answer them using data.
• Create comprehensive UX analysis reports using raw data and Contentsquare's extracted data.
• Present your analysis findings to clients.
• Establish yourself as an expert in Contentsquare and its data.
• Conduct exploratory analysis to identify opportunities for new features.
• Contribute to product evolution by defining specifications, prioritizing roadmap items, and suggesting improvements.Serve as a point of contact for insight generation and data reliability for internal resources such as Customer Success, Product team, and R&D.
• Innovate and develop new analysis methodologies and data visualizations.
• Being part of the Professional Services team, you will be operating in a consultancy type model with a billability target to meet.

What you'll need:

• 2+ years of experience in a related position.
• SQL experience.
• Excellent oral and written communication skills in English.
• Strong passion for data, numbers, and storytelling.
• Ability to work independently, demonstrating thoroughness and delivering results in an organized manner.
• Comfortable operating in a fast-paced, technically challenging, and data-driven environment.
• Proficiency in data visualisation and the ability to communicate insights through data.
• Business-oriented mindset with a consultative approach towards clients.

Nice to haves (but not required):

• Prior professional experience in eCommerce, Analytics, A/B testing, or data-oriented businesses.
• Degree in a related field
• Python or coding experience. 
• Understanding of web performance and metrics that influence it.
• Oral and written fluency in additional languages, particularly French, Spanish, Italian and German will be an added advantage.