Manager - Cloud Enablement Engineering

With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better everyday – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organisation to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About the Role:

As a Manager - Cloud Enablement Engineer at Confluent, you will be at the intersection of engineering and education, empowering our users and prospects with the knowledge and skills to leverage Kafka and Flink on Confluent Cloud effectively. 

You will be responsible for managing the Cloud Enablement Engineering function composed of 3 engineers. The team’s mission is to enable our valued users to get set up efficiently with Confluent Cloud by holding one-on-one conversations and by creating high-quality technical content, including code samples, articles, and webinars, that demonstrate how to set up and use Confluent Cloud for various real-time data use cases like Real Time Data Warehousing, Migration from Open Source Kafka, Custom Connector set up, integrating with AI and ML tools etc.

This is a hands-on manager role that requires continuously leading by setting examples of high standards of code quality, top notch documentation, and a commitment to results.

What You Will Do:

• Develop and maintain high-quality, well-documented guides for various setup, performance tuning, scaling needs that customers often have.
• Develop and maintain high-quality, well-documented code examples that illustrate the usage of Confluent Cloud with AI and ML tools such as Hugging Face, OpenAI, Mistral, RAG, etc.
• Create engaging and informative technical articles, tutorials, and how-to guides that cater to various levels of expertise.
• Host webinars and live coding sessions to walk through code examples and demonstrate Confluent Cloud's capabilities in real-time.
• Collaborate with the product and engineering teams to stay updated on Confluent Cloud features and best practices.
• Provide technical support and guidance to users and prospects, helping them overcome challenges and successfully implement Confluent Cloud solutions.
• Participate in community forums and social media platforms to share knowledge and engage with the Confluent community.

What You Will Bring:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Strong proficiency in Java or Python or C/C++ programming and experience in independently developing, testing and publishing high-quality code.
• Prior experience of leading a function or a team of engineers - with or without the formal role of a manager
• Engineering Skills:
  
  • Solid understanding of distributed systems and streaming data architectures.
  • Experience with cloud infrastructure (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). 
  • Familiarity with CI/CD pipelines and version control systems (e.g., Git).
  • Knowledge of data processing frameworks (e.g., Spark, Flink) and databases (SQL and NoSQL).
  • Ability to troubleshoot and optimize system performance.
• Excellent communication skills, with the ability to explain complex technical concepts in a clear and engaging manner.
• Self-motivated and proactive, with a passion for teaching and enabling others to succeed.

What Gives You an Edge:

• 6+ years of experience setting up and working with Apache Kafka.
• Prior experience in managing engineers
• A basic understanding of AI and ML concepts and experience integrating Kafka with AI tools such as Hugging Face, OpenAI, Mistral, RAG, etc.
• Experience in creating technical content such as articles, tutorials, and webinars.
  
  

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

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