Sr. Platform Technical Project Manager (TPM)

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

The Senior Platform TPM is an integral role in the Platform Delivery discipline within the Global Product and Engineering Operations team. The scope of this role spans the global Engineering organization and focuses primarily on driving planning and execution activities within the platform product and engineering teams. This role will also periodically be responsible for managing strategic short- and long-term projects, event planning, reporting and other org-level programs. You will interact with a variety of stakeholders across the product and engineering disciplines, senior management, and other key partners (e.g., HR, Finance). You will have direct and meaningful impact on helping our teams efficiently and predictably deliver quality software.

Job Description

Core Responsibilities

Team Planning and Execution 

• Be a true facilitator/leader to the teams; enthusiastically dive in and get your hands dirty while at the same time encouraging (and sometimes enforcing) the teams to efficiently and responsibly plan and execute their work following best practices and established business rules.
• Ensure that engineering activities (primarily in Jira) are accurately maintained in our systems of record, including statusing, linking to roadmap (in Aha), etc.  Here, too, there will be a combination of hands-on contribution to maintaining the integrity of our product and engineering tracking systems, alongside driving the teams to accurately maintain their work in these systems.
• Coach teams on implementation of scrum ceremonies, ensuring adherence to planning and execution cadences.
• Lead “scrum of scrums” ceremonies across scrum teams, ensuring alignment and continuous improvement.
• Regularly report on team productivity, velocity, quality etc., actively seeking out opportunities to iterate and improve on both adherence to process and efficiency of software build and release activities.
• Understand the underlying team dynamics, help remove blockers and allow the team to operate smoothly.
• Provide metrics that allow the team to make data-driven decisions about how to operate better and deliver with peak efficiency, predictability, and quality.
• Partner with and support the Platform Execution lead, provide context and be able to coalesce the day-to-day, on-the-ground team behavior into a concise, clear story of how they are doing, where their challenges lie, and what strategies we should employ to improve.

Partner with Engineering Operations team

• Help drive platform adoption of engineering best practices, enforcing correct usage of templates and tools.
• Align on engineering budgets.
• Work together to foster a culture of teamwork and commitment to best practices.  While our EngOps and Platform Delivery teams can drive adherence to best practices, those practices will only truly take hold and bear fruit if we are successful in fostering a culture where everyone on the Product and Engineering teams is convinced of their value.  The Senior Platform TPM will be key in driving this behavior.

Program & Project Management 

• Projects will generally be assigned with a predefined goal and scope. In these cases, develop a project plan that lays out an approach and timeline to reach the goal. Collaborate with key stakeholders to execute the plan and deliver success.  
• Some projects will be loosely defined and require you to hone the scope, solution, and schedule. 
• Leverage internal tools for planning and execution (e.g., Smartsheet, Jira, Excel, Confluence, etc.) providing visibility and accountability for project team members.  
• Escalate risks and drive towards solutions that mitigate risks proactively.   
• Look for opportunities to create efficiencies and improve processes.  

Operations and Business Administration 

• Occasionally plan events within the platform engineering team(s), including liaising with local office admin team, coordinating event details, handling personnel and vendor logistics / communications, etc.
• Help monitor and manage platform budget forecast and actuals.  
• Document all processes and apply continuous improvement. 

Communication 

• Provide regular clear updates to the roster of projects/programs/events you manage.
• Ensure quality written and verbal communication that is clear and concise.  

Job Knowledge, skills, and abilities (KSA’s)

• Experience: 4+ years’ experience in the Media or Advertising industry with a specific focus on SDLC (Software Development Life Cycle) in a project, program, or operations role.  
• Communication: Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques. Be transparent. 
• Planning: Experience developing comprehensive project plans supporting technically focused projects and/or software development deliverables.
• Organization: Set priorities, track work, be transparent. 
• Analyze: Effective at looking at data to inform an approach or decision.  
• Creativity: Develop new and unique ways to improve operations of the organization and to create new opportunities.
• Lead: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Positively influence others to achieve results in the organization's best interest. 
• Plan: Determine strategies to move the organization forward, set goals, create, and implement actions plans, and evaluate the process and results.  
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem. 
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Minimum qualifications and requirements

• Generally, requires 4+ years related experience. 
• Proficient in Jira, Confluence, Smartsheet, MS Office products, especially Excel
• Bachelor’s degree in business or technology related field
• Corporate PMO experience an asset.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Compensation

National Pay Range: $79,941.26 USD-$187,362.33 USD

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.