Project Manager 2

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The purpose of this role is to provide project level support of process and system development incorporating the needs of multiple teams. Primary duties would include management of process and system’s improvements including implementation and post release analysis and support. The role would require creating efficiencies with both external and internal stakeholders in support of the Access Management strategy.

Job Description

Core Responsibilities

• • Be able to work effectively in a diverse and dynamic workplace.   
  • Be able to support complex business challenges with multiple variables  
  • Creating and documenting efficient end to end processes – writing Job Aids and Standard Operating Procedures 
  • Assess project impacts and identify project stakeholders.  
  • Create project plans.  This would include, business case proposals, prioritization, Risk assessment, and identifying gaps and planning implementation. 
  • Maintain robust communication with all stakeholders, internal and external.  
  • Serve as a conduit between developers and the business  
  • Facilitating vendor, sales, interorganizational and quoting meetings to include, daily scrums, sprint reviews 
  • Develops and writes requirements/systems specifications 
  • Manage a project including, action items, risk assessments, and major milestones for system enhancements and process improvements 
  • Managing UAT Test plans and identify defects.  
  • support training to provided successful changes.  
  • Address post-production release issues in an organized and efficient fashion so-as-to limit impact of day-to-day operations. 
  • Identify user acceptance criteria that are not met  

   

Additional Responsibilities:

• Identify delivery risks, and drive mitigation strategies and contingency planning and present solutions and/or options to management.  

• Meet budgetary objectives and make adjustments to project constraints in coordination with budget owner/s 

• Track requirements status throughout the project. 

• Prepare and share appropriate close-out documents and lessons learned 

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Compensation

National Pay Range: $48,623.01 USD-$113,960.17 USD

This job can be performed in Colorado with a Pay Range of $60,778.76 - $100,284.95

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.