Infrastructure Operations Engineer

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for managing, gathering and processing information related to everything from solution architecture, data architecture, BSS/OSS architecture and identity management. Contributes to solution engineering, project coordination, business requirements analysis, requirement specification and project documentation. Ensures programs are envisioned, designed, developed and implemented across the enterprise to meet business needs. Contributes to every phase of the project life cycle from intake through delivery. Works with moderate guidance in own area of knowledge.

Job Description

Core Responsibilities

• Performs analysis of overall information management systems. Assists in analysis of specific system elements, such as system software, components transactions, integration architecture, data modeling and processes, with recommendations for appropriate changes.
• Maintains a comprehensive view of current information assets, program/project architecture and future information needs while delivering data effectively and efficiently across projects and programs.
• Tracks and documents requirements for enterprise development projects and enhancements (e.g. architectural functional requirements).
• Gathers information for planning and design of new or upgraded systems.
• Aids the evolution of enterprise product and system roadmaps.
• Collaborates with departments to implement improvements in processes and with cross-organizational teams to determine Business Support System/Operations Support System support for business requirements.
• Promotes the effective use of the information management systems throughout the Company.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Technical Skills:

• Operating Systems: Preferred proficiency in both Linux and Windows Server administration (user management, security, troubleshooting).
• Networking: Strong understanding of networking concepts (firewalls, routing protocols, subnetting, disaster recovery).
• Cloud Computing: Familiarity with major cloud platforms (AWS, Azure, Google Cloud Platform) is a plus.
• Virtualization: Expertise in virtualization technologies (VMware) for managing and deploying virtual machines.
• Scripting: The ability to automate tasks using scripting languages (Python, PowerShell, Bash) is valuable.
• Storage: Knowledge of storage technologies (SAN) and disaster recovery solutions is beneficial.
• Infrastructure Automation: Experience with Ansible (core and potentially Ansible Tower) for automating infrastructure provisioning, configuration management, and deployments.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Compensation

National Pay Range: $55,058.89 USD-$129,044.27 USD

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.