Cohesity

Site Reliability Engineer (DMaaS)

San Jose, CA
USD 126k - 158k
Azure GCP Bash Python PowerShell API
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Description

Cohesity is on a mission to radically simplify how organizations secure and manage their data, while unlocking limitless value. As a leader in data security and management, we make it easy to secure, protect, manage and derive value from data—across the data center, edge, and cloud. At Cohesity, we're a group of builders and go-getters who are committed to doing the right thing. We encourage you to come as you are, as our differences make us stronger.

We’ve been named a Leader by multiple analyst firms and are prominently featured in the Forbes Cloud 100 and CRN’s Coolest Cloud companies

Join us and we'll lead the way together.


Our Site Reliability Engineer works within Cohesity's customer support organization and will have a specific focus on supporting and resolving technical issues for our Data Management as a Service (DMaaS) customers. With DMaaS our customers manage their data sources across data centers, the edge, and public clouds. 

We are looking for passionate technical support engineers who possess deep technical expertise, excellent troubleshooting experience, exceptional customer service and communications skills. 

In this remote first opportunity you will work with other dedicated engineers on our San Jose, CA HQ support team to ensure our customers receive the highest level of support possible.

The role requires supporting PST from 10 am to 6 pm PST (required). 

HOW YOU’LL SPEND YOUR TIME HERE

  • Responsible for deployment, maintenance and operations on Cohesity clusters deployed worldwide.
  • Develop scripts and framework for automating repetitive tasks.
  • Debug issues with backups on Microsoft Hyper-V, VMware vSphere and Linux KVM hypervisors.
  • Provide support on clusters deployed in cloud platforms like Amazon Web Services, Microsoft Azure and Google Cloud Platform.
  • Write scripts using bash or python for log capture and analysis on large clusters.
  • Proactively monitor and manage the availability of clusters and associated applications.
  • Perform performance analysis, tuning and provide recommendations on issues and suggest cluster expansion if required.  
  • Define and drive changes to the Cohesity Data platform to  product engineering teams based on feedback from deployments.
  • Provide support for issues pertaining to Powershell cmdlets, RESTful APIs, and provide scripts for automating tasks on Cohesity Data Platform.
  • Work on debugging and resolving technical issues with the CentOS Platform.

WE’D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING

  • Bachelor's degree with 5+ years of experience or Masters degree specializing in storage, networking or virtualization.
  • Experience with Python, bash or Powershell.
  • Deep understanding of Linux platform and ability to identify and resolve issues with the Linux kernel associated with storage, networking, compute and memory.
  • Ability to analyze system diagnostics and clearly articulate issues.
  • Good understanding of Linux debugging utilities, with an emphasis on systemtap, tcpdump ftrace, strace, wireshark, gdb, and crash.
  • Good understanding of remote file access protocols, including NFS, SMB (CIFS).
  • Strong understanding of storage-related concepts, including virtualization and data protection (e.g. VMware, CommVault, Symantec, EMC, NetApp
  • Experience working with a distributed file system.
  • Performance analysis experience.
  • CentOS Linux Platform Architecture experience.
  • Experience debugging complex, serialized, multi-threaded code.

US Remote, California based and role supports PST 10 am to 6 pm (Required). 

#LI-NK1
Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate’s skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.
US Pay Range
$126,400$158,000 USD

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. 

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or talent@cohesity.com for assistance.

COVID-19

Cohesity may require employees who enter its offices to be fully vaccinated against the COVID-19 virus and to provide documented proof thereof. Cohesity will comply with applicable law regarding the reasonable accommodation of individuals who are not vaccinated because of a sincerely held religious belief, disability or medical condition. This vaccination requirement does not apply to employees who work remotely and do not enter Cohesity offices.

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