ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week. 🦄
Responsibilities:
- Work on database reliability and performance aspects for ClickUp from within Platform Engineering
- Provide emergency response for PagerDuty OnCall or by reacting proactively to foreseeable issues
- Implement best practices for our main PostgreSQL database cluster and its components.
- Work on observability of relevant database metrics and make sure we reach our database objectives.
- Work with peer SREs to roll out changes to our production environment and help mitigate database-related production incidents.
- Provide database expertise to engineering teams (review of database migrations, queries and performance optimizations).
- Work on automation of database infrastructure and help engineering succeed by providing self-service tools.
- Plan the growth and manage the capacity of ClickUp's database infrastructure.
- Design, build and maintain core database infrastructure pieces that allow ClickUp to scale.
- Support and debug database production issues across services and levels of the stack.
- Make monitoring and alerting alert on symptoms and SLOs, and not on outages.
- Document every action so your learnings turn into repeatable actions, then into automation.
- Perform and run blameless RCA's on incidents and outages, relentlessly looking for answers that will prevent the incident from ever happening again
Requirements:
- 5 years of experience running PostgreSQL in large production environments.
- 2 years of experience with infrastructure automation and configuration management (Chef, Ansible, Puppet, Terraform…).
- Managed a DB at least 100GB in size on a high OLTP throughput database environment
- 2 years of experience with any programming language
- Linux and/or the Unix Shell
- Have solid knowledge of SQL and PL/pgSQL
- Have solid knowledge of the internals of PostgreSQL.
- Have experience working in a distributed production environment.
- Share ClickUp’s core values and work in accordance with those values.
- Have excellent written and verbal English communication skills.
- Great collaborations skills and can communicate asynchronously.
- Being Proactive - You see something broken, you can't help but fix it!
- Urge for delivering quickly and iterating fast.
- Have a passion for stable and secure systems management practices.
- Not an absolute requirement, but cloud technology experience with AWS, Azure, GCP - is a preferred requirement
- Some data modeling and design skills
- Show ownership of Relational Database/PostgreSQL ecosystem
- Open to learning and possibly owning non-relational database technologies - DynamoDB, Redis, etc.
- Equity
- 401(k) with up to 2% match
- ClickUp swag
- Teammate recognition awards
- Professional development program
- Health insurance
- Dental insurance
- Paid parental leave
- Flexible paid time off
- Sabbatical program
- Wellness stipend
#LI-RS1
#LI-Remote
ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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