Director, People Technology & Systems

About Us:

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. 

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

• Aim for Understanding
• Be All In
• Bring Your Whole Self
• Lean Into Discomfort
• Put Members First

About the Role:

We are a forward-thinking and innovative tech-enabled healthcare company dedicated to leveraging technology to support our workforce. We are seeking a strategic Director, People Technology & Systems to be a key leader in setting the course while building our system capabilities, bringing new innovation to the People function that is at the forefront of how technology can advance healthcare.

We have systems that meet our needs and now are looking to craft an interconnected masterpiece to enhance our tech stack by exploring the full capabilities of Workday, artificial intelligence, and machine learning to drive amazing outcomes while building a truly best in class tech ecosystem.

This position requires a visionary leader who can collaborate with cross-functional teams to design and deliver innovative HR technology solutions that enable data-driven decision-making and enhance the employee lifecycle.

Responsibilities:

• Develop and execute a comprehensive HR technology roadmap that aligns with the organization's HR and business strategy.
• Lead the evaluation, selection, and implementation of HR technology platforms and systems.
• Oversee the integration and optimization of HR systems to ensure seamless data flow and accuracy across different HR functions
• Optimize HR Shared Services team through automation, streamlined processes and operational efficiency. 
• Collaborate with HR, IT, and other stakeholders to ensure that HR technology solutions effectively address business needs and comply with data security and privacy regulations.
• Champion the adoption of self-service and automation tools to streamline HR processes, improve user experience, and drive operational efficiency.
• Drive the development and maintenance of HR analytics and reporting capabilities to support data-driven decision-making and measure the impact of HR initiatives.
• Establish and enforce best practices for data governance, system configurations, and user access to ensure data integrity and security.

Requirements for the Role:

• Bachelor’s degree in human resources, business administration, information technology, or a related field. Master’s degree or relevant certifications are a plus. 
• 10+ years experience with Workday building out full system capabilities by selecting Workday modules as well as adding in third party solutions.
• Proven experience in a leadership role overseeing HR technology, HRIS, and systems implementation, ideally in a complex and dynamic organizational environment. 
• Strong understanding of HR business processes, data management, and compliance requirements, with the ability to translate HR and business needs into technology solutions. 
• Demonstrated experience in leading HR technology projects, system integrations, and process improvements to enhance the efficiency and effectiveness of HR operations. 
• Exceptional communication, collaboration, and stakeholder management skills, with the ability to engage and influence diverse groups of stakeholders across the organization. 
• Strategic mindset with a focus on innovation, continuous improvement, and leveraging technology to enhance the employee experience and support HR initiatives.

What We’d Like From You:

• A resume and/or LinkedIn profile 

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

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We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The expected salary range for this position is $133k to $165k. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.