Vice President, Chief Administrative Office - Strategic Program and Business Management Lead (Hybrid)

The Chief Administrative (CAO) organization is responsible for oversight of all areas of organizational effectiveness and administration for Citi’s Chief Operating Office. The CAO organization’s remit includes leading Risk & Controls for the COO function, proactively monitoring and identifying risks and establishing and maintaining robust controls. In addition, the CAO provides management leadership to key areas including the Citi CSC Network team and the Global Business Analytics Unit.  The CAO also coordinates assigned global initiatives and operations investments.

Within the CAO function, the Chief of Staff team is responsible for maintaining all operating routines, identifying optimization opportunities across all business/functions, and serving as the main support utility for senior management. 

 The Strategic Program & Business Management, Lead within CAO Chief of Staff team, is a senior position, reporting to the Chief of Staff for CAO.

Responsibilities:

This position will involve significant independence and autonomy to strategize, present, implement, and report on Workforce Management remediation efforts for a fast-growing global Chief Administrative Office team.

The candidate will be required to partner across the entire COO organization to coordinate, implement and execute adoption of key regulatory commitments pertaining to Workforce Management for CAO. Through strong engagement with Workforce Management, COO Business Execution, and project management teams, the candidate will proactively communicate both strategy and implementation plans, and work with relevant stakeholders to build, manage and implement remediation plans across the Chief Administrative Office. The position will also be responsible for closure of regulatory programs by ensuring full and consistent alignment with Workforce Management activities and artifact delivery requirements.

In addition, the position is expected to engage with additional operating routines within the Chief of Staff team, including but not limited to: budget & headcount analytics, regulatory reviews, strategy & planning, and Voice of Employee & people initiatives.

Qualifications

• 6 to 10 years of Financial Services experience required, working with senior management in a project management and implementation capacity

• Strong Excel and PowerPoint skills, pertaining to data analytics and presentations required

• Seasoned individual with ability to execute against multiple strategic concurrent projects with little supervision and elevated deliverable timelines

• Self-starter comfortable working in dynamic environments

• Prior experience implementing remediation initiatives a plus

• Proven track record of seeking out information and making informed recommendations

• Experience in Demand and Capacity planning and supervisory experience a plus

• Experience in Regulatory Project management or Technology projects a plus

• Experience in reengineering business processes, controls and metrics a plus

• Experience in Program Management and/or People Management a plus

• Strong relationship management, influence and communication skills

• Comfortable challenging status quo to deliver outcomes

• Exceptional organization skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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