Site Reliability Engineer - Federal

C3.ai is a leading enterprise AI software provider for accelerating digital transformation. The comprehensive and proven C3 AI Suite uses a model-driven abstraction layer to enable organizations to develop, deploy, and operate enterprise scale AI applications 40x to 100x faster than alternative approaches. www.c3.ai

We are looking for a Site Reliability Engineer - Federal to join our team in Tysons, Virginia or Redwood City, California.

This role requires US Citizenship or US Permanent Residence. 

Responsibilities:

• Maximize system uptime and availability, ensuring functional and performance SLAs.
• Establish end-to-end monitoring and alerting on all critical aspects.
• Solve complex problems for critical services and build automation to prevent problem recurrence.
• Influence and create new designs, architectures, standards, and methods for supporting the platform.
• Initiate and lead scripting and automation to streamline system updates and upgrades.
• Set up critical infrastructure, tools and framework to streamline the deployment cycle.
• Work cross functionally with Services and Engineering teams.

Qualifications:

• Demonstrated experience in deploying, managing, and operating scalable and fault tolerant Linux/JVM-based infrastructure in AWS (or other public cloud).
• Expertise in Linux Operating Systems, Networking, and Database concepts.
• Experience with Cassandra (or other NoSQL alternative).
• Expertise in cloud providers, such as Amazon Web Services.
• Experience with configuration management systems such as Chef or Puppet.
• Experience in Ruby or Python; to automate and monitor systems.
• Excellent problem solving, critical thinking, and communication skills.
• Experience supporting as a DevOps or sys admin for commercial SaaS solutions.
• BS or MS in Computer Science, related field, or equivalent professional experience.
• Willingness and ability to hold and maintain a TS/SCI and pass a polygraph as required by the federal government
• Demonstrate compliance with DoD Directive 8570.1 Information Assurance and Computing Environment certification requirements (e.g. current CompTIA Security Plus Certification or equivalent). 

Preferred Qualifications:

• TS/SCI Clearance

C3 AI provides excellent benefits and a competitive compensation package, which include:  

• Generous equity plan.
• Salary range: $127,000 - $160,000 USD.

Candidates must be authorized to work in the United States without the need for current or future company sponsorship.