Staff Platform Product Manager - Design System

Why This Role is Exciting

At AuditBoard, Product Managers act as the “glue” between engineering, design, and the rest of the business. We are looking for a Staff Platform Product Manager to help create and refine the vision and strategy for our Platform Products, specifically around reporting, dashboards and AI/ML applications, owning features from conception to launch. This person will work directly with Product leadership to facilitate the product discovery process and shape the long-term product direction. We are seeking someone curious and passionate about building amazing products that improve the lives of our customers. Other day-to-day activities will include running a scrum team, coordinating with internal and external stakeholders on product releases, and assisting other departments with product expertise and leadership.

Key Responsibilities

• Develop and execute a product vision, roadmap, and requirements for overall reporting, and dashboards, as well as integrating AI into our product offerings 
• Create a platform level strategy and tooling to build reports and dashboards that are easy to use, comprehensive, flexible and customizable to meet customer needs
• Research best-in-class dashboard and visual reporting tools and capabilities to continuously enhance our reporting and dashboard capabilities either via inhouse development or licensing 3rd party offerings
• Manage the development and implementation of a comprehensive AI strategy that aligns with the company's overall goals and objectives
• Define and manage the product roadmap for AI tools, taking into account market trends, customer feedback, and competitive analysis
• Understand, implement, and improve upon the latest research in Generative AI
• Apply judgment to determine whether, where, and how to apply AI/ML to our products
• Evangelize and promote shared platform services across all products, enable teams for easy adoption and create strong alignment between teams
• Analyze and develop requirements around user needs by partnering with our sales, solutions engineering teams and, most importantly, directly with customers to solve the right problem in the right way
• Work with our development team (quality, engineers and designers) and product management leadership to build features and get them into customer hands.  We are customer centric and value adoption and engagement heavily
• Coordinate release, launch and upgrade of platform services
• Work with onboarding and customer success to ensure customers are set up to leverage new features and capabilities efficiently 
• Define, measure and monitor system and feature performance
• Drive effective user research and data/test driven decision making
• Be customer focused and facing to document and provide guidance on the best ways to use and integrate with our products
• Be developer focused to create alignment across teams and provide guidance, documentation and necessary tools to help individual product or feature teams easily utilize shared platform services
• Partner with with our compliance/infosec, marketing, relationship managers and operations teams to coordinate significant product launches

Attributes for a Successful Candidate

• 8+ years of progressive experience in product management, with 2+ years in a functional leadership role
• Bachelor’s Degree in STEM preferred
• Strong developer empathy to build strong alignment with engineering/product teams across multiple products
• Experience working on large scale platforms or infrastructures and building integrations
• Strong knowledge of dashboard, analytics and reporting tools such as Tableau, PowerBI, Domo, and Amplitude
• Strong knowledge of the REST, GraphQL, Web Hooks, OAuth, Open API Spec, Swagger, Developer Portal, API Gateway etc.
• Strong understanding of the API life-cycle and developer experience
• Knowledge of ML/AI applications within customer facing products
• Comfort working in an enterprise environment as part of a larger product portfolio
• Technical fluency to bridge the user and engineering communities comfortably
• Prior experience with cross departmental collaboration, specifically working closely with marketing, relationship managers and operations teams to ensure successful product launches
• Knowledge of agile development process grounded in metrics and user data
• Direct experience working with enterprise clients and external stakeholders
• Consistent track record of developing products with best-in-class customer experience