Sr Specialist Network Technology Support

Job Description:

The team od DDI Experts is growing and looking for new colleagues.

The team you will join provides DNS, DHCP, and IPAM support for large corporations across the globe. Including developing new solutions, implementing  and supporting such for existing and new customers. The global team's scope includes incident and change management support in 24/7 working environment. The team works closely with the customer and other supporting teams.

The role of senior DDI team member requires a person who has the skills and knowledge to support complex customer DDI environment including solutioning, implementation and resolution of projects, requests and incidents. Works closely with different roles within the organization. Works precisely and with strong customer care.

The requirements:

• 5+ years of Networking experience with focus on DDI
• Ability to organize and prioritize the work
• Understands and provides complex solutions
• Excellent communications skills
• Strong customer focus and previous experience in customer support
• Fluent English
• Experience with the Infoblox platform is an advantage

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Working Hours: 

• working time: 9 am - 5 pm
• Hybrid model: 1-3 days in AT&T office

Time Type:

Regular

Weekly Hours:

44

Time Type:

Regular

Location:

Sao Paulo, Brazil

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.