Description
Join our team at ASAPP, where we're developing transformative Vertical AI designed to improve customer experience. Recognized by Forbes AI 50, ASAPP designs generative AI solutions that transform the customer engagement practices of Fortune 500 companies. With our automation and simplified work processes, we empower people to reach their full potential and create exceptional experiences for everyone involved. Work with our team of talented researchers, engineers, scientists, and specialists to help solve some of the biggest and most complex problems the world is facing.
ASAPP’s Machine Learning team is looking for a highly skilled Technical Project Manager. In this role, you will be instrumental in ensuring the successful delivery of projects related to machine learning and natural language processing. Your role will focus on project management, coordination, and strategic planning, working closely with cross-functional teams to meet project goals and deadlines.
What you'll do
- Manage several concurrent projects, including complex cross functional projects spanning many teams across the organization
- Develop project schedules in collaboration with the project team, owning delivery through all phases of development
- Collaborate with Product Management and Engineering to identify risk mitigation strategies, ensuring that risks are communicated early and often
- Communicate project status clearly to project team and stakeholders
- Conduct scrum ceremonies with project teams, including facilitating the daily scrum, backlog grooming, sprint planning and retrospectives
- Collaborate with engineering and product management in defining scope of projects, including a strategy for projects that are not yet clearly defined
- Identify and implement process improvements across teams
What you'll need
- At least 5 years of experience in a Project Management role in software development
- An ability to simultaneously manage multiple, fast-paced initiatives
- Proven strong written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Excellent understanding of product release methodologies
- Familiarity with Agile software development and deployment processes
- Ability to grasp new concepts and technologies quickly in a fast-paced environment
What we'd like to see
- An advanced technical degree or MBA
- CSM / Certified Scrum Master
- Experience in SaaS software development
- Working experience in ML projects
- Experience working with teams in different geographies
Benefits
- Competitive compensation
- Stock options
- Prudent Life Insurance
- Onsite lunch & dinner
- Connectivity (mobile phone & internet) stipend
- Wellness perks
- Mac equipment
- Learning & development stipend
- Parental leave, including 6 weeks paternity leave
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance. #LI-Hybrid #LI-SL1
ASAPP
Artificial Intelligence (AI)
CRM
Customer Service
Enterprise Software
Sales Automation
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