Senior Engineering Manager

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

• • Technical Skills:
    • Hands-on experience in designing, implementing, and managing release pipelines in automated fashion.
    • Deep understanding of code branching strategies 
    • Deep understanding of Continuous Integration and Continuous Delivery (CI/CD) principles and practices
    • Strong knowledge of release automation tools (e.g., Jenkins, Helm Charts, GitHub actions)
    • Experience with programming languages (Java or React/Node preferred)
    • Solid understanding of performance engineering principles and methodologies (profiling, load testing, optimization)
    • Deep knowledge of resiliency engineering practices (e.g., fault tolerance, disaster recovery)
    • Hands on Experience with distributed cloud platforms liked Docker, Kubernetes
    • Experience with chaos engineering and fault injection practices & tools (Chaos Monkey, Gremlin)
  • Soft Skills:
    • Excellent communication, collaboration, and leadership skills
    • Ability to thrive in a fast-paced and dynamic environment.
    • Strong problem-solving and analytical skills
    • Attention to detail and commitment to quality.
    • Proven ability to manage multiple priorities and stakeholders.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.