American Express

Senior Engineer - Java/Python/ Cloud/AI/ML - Machine learning

Remote Phoenix, AZ
USD 110k - 190k
Java PostgreSQL Machine Learning AWS Deep Learning Microservices Redis API Azure TensorFlow Kubernetes Python Spring GCP PyTorch Docker
Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex!

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

American Express is embarking on an exciting transformation on building the next generation customer first ecosystem for democratizing Machine Learning in Amex on the Cloud. This includes building ad deploying reusable AI/ML components to solve unique and challenging business requirements in the space of document and image processing, NLP, Chatbots, You will be part of an energetic Machine Learning team within Technology, to drive strategic planning and a cohesive set of technology and machine learning solutions enabling data and platform transformation, by collaborating across all channel teams and the critical technology platforms that support Colleague and Customer Experiences. This position provides an opportunity to solve very interesting problems that directly and greatly impact millions of individuals worldwide. If you have the talent and desire to deliver innovative and intelligent products as well as services at a rapid pace, serving our colleagues and customers seamlessly across through cognitive solutions, this would be the right fit for you!

How will you make an impact in this role?

  • Provide thought leadership, engineering expertise and direction to the engineering teams; be versatile and be able to collaborate with business partners, product teams and multi-functional technology groups to drive continuous delivery.
  • Develop and implement AI/ML Applications using Java and Python and leading industry tools and frameworks.
  • Stay abreast of industry standard processes and emerging trends in public Cloud, AI/ML, Java, and Python development.
  • Collaborate with Product owners to design and optimize AI/ML solutions on public cloud for data scientists and ML engineers.
  • Conduct research and stay up to date with the latest advancements in public Cloud and AI/ML technologies.
  • Analyze frameworks, tools, trends, and insights that can be used for AI model development on public cloud.
  • Analyze the existing technology environment and architecture, to develop technical/architectural recommendations to improve system/platform performance and lead improvement implementation.
  • Optimize and fine-tune AI frameworks and solutions to improve performance, reliability and efficiency.
  • Design tables and schema for RDBMS and NoSQL databases such as PostgreSQL, Redis, Casandra.
  • Work closely with product managers and stakeholders to understand business requirements and translate them into technical solutions.
  • Collaborate with software engineers to integrate and bring new AI solutions as part of Platform offering. 
  • Conduct code reviews and provide technical guidance and mentorship to junior team members.
  • Plan, scope, size, architect, design, prototype and engineer platform components.
  • CI/CD Implementation: Implement and manage Continuous Integration and Continuous Deployment (CI/CD) processes to release platform capabilities.
  • A problem solver, open to learning. Should have experience in troubleshooting, optimizing, building and keeping up with evolving technologies - as a leading member of the team.
Qualifications & Skills: 
  • Degree in Computer Science and related fields with 8+ years in experience 
  • Experience in designing & developing API, ETL workflows, Function as service, Micro services-based applications using frameworks like Spring Boot, Vertx and Fast API.
  • Hands-on experience with AI/ML, Data and Compute services such as Vertex, Big Query, Dataproc, SageMaker, S3, EMR, EC2 etc. offered by public cloud like GCP, AWS and Azure.
  • Proficient in Programming Languages: Java, Vertx & Reactive framework and Python and others.
  • Proficient in writing clean and efficient code to implement machine learning solutions.
  • Good understanding of various machine learning algorithms such as regression, classification, clustering, and deep learning
  • Familiarity with popular ML frameworks such as TensorFlow, PyTorch, or scikit-learn
  • Knowledge of Platform Engineering: Ability to create scalable, reliable, and efficient solutions that meet enterprise platform needs.
  • Big Data Platform Proficiency: Skilled in working with Big Data platforms and Big Data lakes and services offered on public cloud.
  • Expertise in RESTful APIs: Understanding of RESTful principles and experience in designing and implementing RESTful APIs for microservices communication.
  • Docker and Kubernetes Proficiency: Proficient with containerization and orchestration using Docker and Kubernetes.
  • RDBMS and NoSQL Knowledge: Proficient in database technologies.
  • Good understanding of GPU architecture, frameworks and Cuda programming.
  • Credit and Banking Data Knowledge: Familiarity with financial data structures and requirements.
  • Architecture design and modeling: should possess strong skills in designing and modeling complex systems and architectures. 
  • Continuous Learning: Commitment to staying updated with industry trends.
  • Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential. 
  • Ability to effectively communicate technical concepts to both technical and non-technical audiences.
  • Should have excellent problem-solving and analytical skills.

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express
American Express
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