Engineering Director, Solution Architecture

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

Our Solutions Architects have both deep technical and strategic business knowledge. But they’re of one mind about using transformational technology to drive better business outcomes. So If Business and Data Architecture is second nature to you, there’s no better place to build a career.

This role will lead our team of solution architects supporting Global Commercial Services Technology within American Express. This is a business & technology facing role, mapping business process to capabilities, providing E2E solution for the prioritized features, ensuring flexible and global system/capability design and 1-2 year capability roadmap including performance, availability and test automation. The role involves working with product managers, business managers and engineering leaders to convert the business idea/vision into a development roadmap.

The incumbent will also be responsible day to day solution management cadence in Agile framework across GCST products and processes. Requires strong organizational, technical and creative problem-solving skills. Requires strong stakeholder management and ability to influence across multiple levels of leadership. Must work well in a dynamic, complex environment and under deadline pressures. Propagates architectural flows and governance to a set of scrum teams to deploy the new business features across products for GCS.

How will you make an impact in this role?

• Run solution management cadence including partners (Product Development, Technology, and business teams) to identify needs, opportunities, and gaps, and solve problems
• Establish and maintain strong relationships with key stakeholders and cross functional partners to deliver collaboratively 
• Consolidate and correlate disconnected business needs, processes and identify synergies to avoid redundant design and build.
• Demonstrate a solid understanding of the business process, drivers for change and recommend the right solution
• Implement process improvements to streamline areas for your team such as hiring, onboarding, and internal/external communication
• Recruit and retain solution architecture talent
• Cultivate an environment of continuous improvement through technical guidance, coaching, mentoring, and feedback. 
• Brainstorm and negotiate effectively with various stakeholders to continuously come up with best design

Minimum Qualifications

• 5+ years of solution architecture experience
• A good balance of business acumen and technical knowledge with a proven track record of driving digital innovation and architecture with a customer-first mindset
• Experience partnering cross functionally and being a hands-on leader to drive successful execution
• Understanding of the evolving compliance and regulatory requirements and environment and how to incorporate technology, infrastructure and security requirements into the product design
• Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment
• High degree of organization, individual initiative and personal accountability
• An ability to solve complex problems and a highly analytical approach
• 7+ years in agile product development and delivery

Preferred Qualifications

• Computer Science degree
• Experience leading a team of senior engineers or solution architects

Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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