Sr. Product Manager, Associate Tools, AFS, In-Store Product

- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products
- Retail industry experience (ideally grocery)
- Experience owning and launching Associate/Employee-facing tools, features, enhancements, etc.
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Are you a builder who thrives in a fast-paced, startup environment? Do you enjoy working cross-functionally to improve experiences for customers? The Amazon Fresh In-Store Product team is looking for a Sr Product Manager for Associate Tools. This role will own a core set of tools for which they own developing vision and collaborating with partners to drive the implementation. Our team serves as the voice of the associate as we advocate for a bar-raising CX through improved product experiences and streamlined tooling.

A successful candidate thinks big by defining the long-term vision for their space, dives deep to understand associate pain-points and delivers results by building and executing against a roadmap of features in partnership with Tech, Program and Operations Teams.

The Sr. PM will confidentially manage through evolving and complex demands, build scalable solutions and innovate on behalf of our customers. This person must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, ability to influence, exceptional organization and communication skills, and leadership are essential to success in this role. This role requires clear articulation of complex problems and proposed solutions. The Sr. PM will lead discussions with category, in stock partners, field leadership, and process owners to drive decisions on operational strategies that impact the business. Your role will be highly collaborative, requiring you to partner with cross-functional partners to drive positive results to business metrics.

The ideal candidate is a self-starter and is comfortable conceptualizing and leading complex initiatives from end to end. They should have experience in grocery operations, workflow-based tools, and large-scale process implementation. They should be comfortable directing field retail teams and collaborating with engineering teams.


Key job responsibilities
- Drive improvements in both processes and technology to help us build best in-class perimeter grocery operations.
- Drive thought leadership on ways to automate and simplify existing processes used across the Amazon Fresh Stores network, balance the business need versus technical/operational constraints.
- Create scalable programs and processes that can be implemented, consistently executed, and measured.
- Implement and drive new operational initiatives in an ambiguous environment using data, industry standards, high level of judgment, and anecdotal customer feedback to develop solutions that continually improve operational metrics.