Senior Software Engineer - Dynamics 365 CE

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Senior Software Engineer

The Senior Software Engineer is responsible for managing Dynamics 365 CE Field Service, ideal candidate possesses, strong technical expertise in configuring, customizing, and supporting the platform. This role will play a key role with current implementation and further enhancing the application with solutions to meet our organization’s business needs. Key aspect of the role is to work with functional leads and business analyst to gather requirements for translating to technical design and delivery in meeting the business goals.

What You Will Do:

• Drive design, development and deployment of Dynamics 365 Field Service ongoing implementation & enhancements
• Analyze Business Requirements: Collaborate with business analysts and cross function ERP IT teams, following DevOps process to deliver solution
• Customize and configure with business processes, including entities, forms, workflows, and business rules.
• Develop and deploy custom plugins, workflows, Power Automate Flows and scripts to extend the functionality of Dynamics 365 Field Service.
• Participate in cross functional design for integrations between Dynamics 365 Field Service and other systems, such as Salesforce, FinOps, and third-party applications.
• Create and maintain documentation, including technical design specifications, architectural guidelines, and best practices of D365 Field Service application
• Stay Up-to-Date with Industry Trends: Continuously stay informed about the latest updates and trends in field service management and Microsoft Dynamics 365 Field Service. Proactively identify opportunities for system optimization and recommend improvements
• Manage the ongoing support, maintenance, and new features of D365 Field Service application with software updates
• Expected travel for 10% for team meetings, UAT, Production go-live and business process discussions

What You Need to Succeed:

• Bachelor's degree in Computer Science, Information Systems or related field
• Minimum of 4-6 years of experience as Field Service Technical analyst/developer
• Knowledge of configuring and customizing Microsoft Dynamics 365 Field Service and Mobile app
• Proficient with Power Platform – Apps, Automate flow to extend Dynamics 365 Field Service
• Experience working with or integrating with 3rd party service applications using APIs, web Services and middleware
• Experience working with Microsoft Dynamics 365 Field Service integrated with FinOps is a plus
• Energetic personality who excels in collaboration and teamwork

We Celebrate Who We Are! 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

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