Description
About the role:
We are looking for a passionate and driven Growth Engineer to join our team and contribute to Aircall’s rapid growth.
This role offers the unique opportunity to be at the forefront of our engineering efforts to develop and optimize the technologies that will scale our business via enhancing the customer journey. Collaborating with teams across the company, you will leverage your technical skills to solve complex challenges, improve operational efficiency and lead our business towards its strategic goals.
What you'll do:
- Working closely with cross-functional teams to design, develop and optimize scalable solutions that focus on customer acquisition, engagement and retention.
- Utilizing a data-driven approach to inform decision-making, identify areas of opportunity and measure the impact of initiatives.
- Understanding the business context and problems holistically, zooming into specific problems to solve them considering the whole picture.
- Leading projects and initiatives, providing guidance and mentorship to team members around you and fostering a culture of innovation via operational excellence.
- Building new products and features from conception to launch, starting from an MVP and thinking in increments instead of striving for perfection from day one.
- Ensuring the adoption of best practices in software development, security and technology infrastructure. Keeping a high quality bar and never compromising.
What you'll bring:
- You have at least 7+ years of experience in back-end development on a large scale, with experience in Javascript, Ruby or Python, with a focus on delivering for security, scalability, availability, and performance.
- You have a growth mindset.
- You have exceptional problem solving, critical thinking and communication skills.
- You are biased towards action.
- You have excellent analytical skills and a good relationship with data. You let data inform and confirm your decisions.
- You enjoy working cross-functionally and wearing multiple hats as necessary.
- You have a passion for learning and you are willing to tackle new challenges.
- Previous experience with working on a Growth Engineering team is a plus.
Aircall
Analytics
Call Center
Cloud Data Services
CRM
Enterprise Applications
SaaS
Software
Telecommunications
VoIP
2 applies
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