Lead Software Engineer - India

Remote India
Node.js TypeScript AWS
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Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 14,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv, Singapore or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

Aircall is on a mission to revolutionize the business phone industry! 

We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution that integrates seamlessly with popular CRM, productivity and helpdesk tools that workplaces are already using.

We have raised more than $100 Million since 2015, and we care about our growing base of 8000+ customers. 

Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin and many remote locations. 

As our Lead Software Engineer, you will be responsible for the design, development, deployment, and operation of business-critical features that add customer value on top of Voice.

Best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job.

Your mission @Aircall

    • Break large projects down into smaller parts for teams to execute.
    • Work with Product Manager for prioritizing tasks with respect to implementation efficiency.
    • Work with PMs to coordinate kickoffs, brainstorming, feature specifications and prototyping between designers and engineers to facilitate better collaboration and product development.
    • Promote a Devops mindset and ensure our teams are always architecting and building towards quality, continuous iteration and experimentation, and speed of launching to production.
    • Ensure scrum ceremonies involve relevant stakeholders (especially from other Engineering areas and Product Management) and the team take actions after each ritual to improve its delivery.
    • Remove roadblocks for other engineers on team, to allow them to work most effectively teach and mentor engineers in technical and non-technical growth and learning, setting up goals and monitoring their performance.
    • Ensure code/design/architecture/knowledge sharing reviews happen on teams in a timely manner and that work follows established best practices and standards.
    • Coordinate with Engineering Leadership (meaning managers, Directors, CTO) to roll out big engineering initiatives, as well as whenever cross-team work is necessary.
    • Represent Engineering in high-level product discussions, updates, and meetings around the company.
    • Be active in the technology community, positively contribute to Aircall’s reputation, and find great candidates to grow the team

A little more about you!

    • You have at least 8+ years of experience in back-end development on a large scale, preferably in Node.js & typescript.
    • 2years in similar technical lead positions.
    • Strong understanding of Data Structures (Array, hash set, linked list, etc) and knowledge of time complexities of their different operations.
    • You have strong experience with cloud (AWS would be the preference)
    • Strong understanding of OOPS concepts.
    • Fluency in English, both written and spoken.
    • Customer focus and business understanding.
    • Excellent communication, negotiation, analytical, ownership and people management skills.
    • Strong in project management, critical thinking, problem-solving and prioritization.
    • A track record of successfully leading, delivering, and evolving large technical projects.
    • Achieving results, solving difficult technical challenges and anticipating technical problems ahead of time.
    • The ability and proven desire to successfully collaborate and communicate across teams to drive technical projects to completion balancing goals between tech and product.
    • Success with mentoring, teaching, sponsoring, coaching, and collaborating with engineers.
    • Skills to actively participate in technical candidate selection processes.
    • Passionate about new technologies and able to bring innovative ideas.
    • Previous experience in project and delivery management within an agile organization with a DevOps culture, and familiarized with the usage of tools oriented to agile development.
    • Software development background with experience in frontend & backend, as well as cloud computing, with a mind towards end-user and the overall user experience.
    • Experience defining system architectures and exploring technical feasibility trade-offs
We know that success comes from smart work and deserves to be recognized and rewarded. 

We value people who are bold, ambitious, collaborative and customer-centric. Even better, the ones who know how to work hard & have fun at the same time. We’re a tribe of highly driven people, with a great sense of human connection and a clear focus.  

If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!

Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in. 

Why join us? 
🚀 Key moment to join Aircall in term of growth and opportunities
💆‍♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 35+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits 

DE&I Statement: 
At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities
💆‍♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits

DE&I Statement: 
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.

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