System and Data Analyst- Safety, Provisioning, & GRC

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM Information technology is seeking a System and Data Analyst for Safety, Provisioning & GRC technologies.

This System and Data Analyst will manage AECOM’s Safety Systems, Employee Provisioning, and AECOM’s integrated Governance, Risk & Compliance (GRC) management solution using AuditBoard.

This position offers a flexible hybrid work arrangement, combining both in-office and remote work, and will be based at our office in Bucharest, Romania.

Responsibilities

• Assess and understand the issues and challenges of AECOM organization and industry and how the supported applications seek to resolve those issues.  Specifically, you will be supporting the Safety Systems, Employee Provisioning and AuditBoard, an integrated Governance, Risk & Compliance (GRC) management solution
• Partners with technical resources and business resources to determine the appropriate solution to address the needs of the company.  Maintain a detailed understanding of how the applications are configured to meet customer’s business requirements.
• Independently or in collaboration with the Director, Safety and GBS Systems, work with stakeholders to identify and prioritize minor and major enhancements, and projects.
• Drive and lead ongoing support & enhancements for Safety Systems, Employee Provisioning, and AuditBoard, ensure managed services provider proactively resolve tickets and issues, troubleshoot, and diagnoses system problems.
• Partner with business stakeholders to understand needs, document requirements, and determine plan.  Collaborate & lead manage services resources to design, develop, configure, test and deploy solution from non-production environment to production environment for Employee Provisioning solutions using Informatica, Safety Systems, and AuditBoard.   
• Provide ongoing support and enhancements for provisioning data integration activities using Informatica environment (Dev, Test and Production). Look at opportunities to initiate and automate integrations for downstream applications. Collaborate with provisioning integration partners to improve integrations and remove unnecessary manual work.
• Perform data analysis for troubleshooting, data quality and integrity around primary database and downstream systems.  Perform necessary data clean up as needed.
• Support AuditBoard, a GRC solution, by directing partner to configure modules & functionality to ensure AuditBoard environment supports business needs; Solutions include but not limited to OpsAudit, CrossComply, ITRM, TPRM, etc.  Support AuditBoard questionnaires, calculations, data feeds, notifications, reports, custom objects, access control, and workflows. Drive additional support including granting/modifying access, updating/adding fields and performing data imports
• Define and document requirements for enhancements and submit documented requests for review, assignment and completion to managed services development or configuration resources, or 3rd party providers.  Provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are used at all times
• Defines detailed development tasks, task dependencies and estimates to complete work.  Ensure that requirements are well understood, developed, or configured successfully. 
• Plan and direct instance upgrades and patch updates as needed, ensures comprehensive testing protocol for instance updates, validate & certify all applications are ready for use after the upgrade completes
• Drive quality by directing resources on testing best practices, developing test plans and scripts and ensure successful UAT and test results.
• Adhere to change management policies by doing thorough development and testing in non-production environment before releasing to production; Coordinate with AECOM technology team member to ensure change management controls are met before deploying changes to the production environment
• Work with support resources to ensure that all related systems are monitored and performing as expected. 
• Ensure that reported issues are properly tracked and recorded for successful and timely resolution.
• Identify and escalate where there are issues and delays; facilitate the prioritization of backlogged requests where needed; assess the performance of delivered work.
• Fulfill ad-hoc application reporting requests.
• Document current state and develop and document future state business process deliverables. 
• Analyze processes and identify areas for improvement along with recommended solutions
• Support the successful delivery of projects – ensure that assigned and committed work is completed within given timelines.

Qualifications

Minimum Requirements:

• BA/BS plus at least 4 years’ experience as a System and Data Analyst, Business Analyst or related responsibilities, or demonstrated equivalency of experience and/or education
• Experience supporting multiple applications
• Experience developing test plans and test scripts, and project plans
• Experience with full SDLC / software development, including for global enterprise applications with similarly large, complex organizations (10k employees or more)
• Experience managing multiple resources across different teams
• Experience with Oracle and SQL queries; Experience with data analysis across multiple data sources
• Experience designing and documenting business process workflows, business requirements documents, wireframes, and test cases.  Samples may be requested.
• Ability to collaborate with various stakeholders and team members by educating the team on appropriate options, driving agreements and influencing decisions
• Ability to work independently and proactively

Preferred Qualifications:

• Experience working with AuditBoard, Informatica, Workday, and/or Service Now
• Experience working with a MSSP
• Experience with Safety Applications
• Exceptional interpersonal and communication skills, both written and verbal
• Generates enthusiasm among team members

Additional Information

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.