Associate Project Manager

Accruent is the world’s leading provider of intelligent solutions for the built environment – spanning real estate, integrated technology systems, and the physical and digital assets they connect. Accruent continues to set new expectations for how organizations can use data to transform the way they manage their facilities and assets and is transforming the way people and systems work together. With major office locations in Austin, New Orleans, London and Amsterdam, Accruent serves more than 10,000 customers in a wide range of industries in more than 150 countries around the world.

Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you.

Accruent is an Equal Opportunity, Affirmative Action employer. We believe diversity of perspectives and experiences guarantee a differentiated work environment, based on respect and valuing differences. All people whom apply for our opportunities are considered without distinction.

Our Professional Services team is dedicated to our customers, ensuring they are successful in implementing and adopting the Accruent products they purchase. You will be a key player in helping our clients map a path within the Accruent platform to solve their overarching business problems and drive data-driven intelligence through our products. We are looking for highly motivated, fast moving and dynamic individuals to help implement our world class platform solutions and contribute to continuous improvement as Professional Services evolves to deliver higher-quality, higher-efficiency Projects at scale.

The Associate Project Manager is responsible for the detailed work associated with coordinating client engagements with Professional Services through the lifetime of their Accruent product subscription(s), including a variety of service offerings across multiple products. This includes, but is not limited to, project scheduling, continuous project tracking and reporting, managing project budget, coordinating resources alongside deliverables, consistently communicating with project team members and stakeholders, maintaining accurate assignments and forecasts, and effectively leveraging governance frameworks. The Associate Project Manager is the primary point of contact for engaged customers and is accountable for ensuring project resources and efforts are prioritized effectively to maximize delivery efficiency as tracked against the overall project timeline and budget. These customer-facing projects will be short duration and categorized as rapid, high-velocity projects (2-6 weeks);  is responsible for successful delivery across a high volume of concurrent projects in differing stages.

This role will be working across a variety of Accruent products within the Professional Services organization and as part of Project Management Office (PMO).

This position reports directly to the Professional Services PMO Senior Manager and will be a remote opportunity.

How you'll make a difference - Associate Project Manager

• Ensures Project success, as defined by the project scope, budget, and timeline -  Accruent delivery methodology.
• Manages the signed client contract, all project documentation and project budget.
• Measures, tracks, and evaluates progress against the project plan, deliverables, milestones and required tasks.
• Prepares project status reports and keeps management, clients, and others informed of project status and related issues
• Directs and coordinates activities of project personnel to ensure project progresses on schedule and within budget
• Identifies and quickly mitigates simple project issues and risks, documenting and communicating resolution plans accordingly, escalating to the Professional Services Manager as needed for complex items
• Escalates more complex risks and obstacles to Professional Services Delivery Managers and Project Managers and collaborates with them to reprioritize and adjust as project circumstances change
• Develops and updates simple project plans and work breakdown structures specifying tasks, durations and scheduling of available resources in conjunction with the Professional Services Delivery Manager
• Identifies when a request deviates from original project scope, initiates change management conversations with client
• Initiates Change Order contract creation with support from the Professional Services Manager
• Exhibits exceptional judgement when navigating project decisions, escalating to the Professional Services Manager when appropriate
• Leads project team members towards a common goal while driving personal accountability and setting appropriate expectations for project deliverables
• Fosters positive employee morale and teamwork, creates an environment conducive to problem solving and achievement
• Builds positive, collaborative relationships with clients and prioritizes a high-quality Services experience
• Capitalizes on opportunities to sell additional resources/services to clients when appropriate to increase revenues over planned targets
• Coordinates one to four resources within each assigned Project Team
• Proactively leverages opportunities to deepen comprehension of new skills by teaching peers and others as appropriate

You'll stand out if you

• Bachelor's degree required; preferred in related discipline: Business, Management, CS, MIS, Communication.
• Customer-facing experience, preferably within the software implementation space,
• Well organized with demonstrated ability to effectively manage a heavy workload and multiple concurrent activities/projects.
• Strong verbal and written English communication skills – proactive, thorough, and transparent in communication.
• High degree of accountability and independence.
• Highly adaptable and comfortable learning through experimentation.
• Preferred skills/experience:
  • Project Coordination/Management experience

Benefits

• Competitive salary package
• Annual Bonus
• Meal Vouchers - Ticket Refeição
• Life Insurance
• Health and Dental Plan - extended to your partner and children without any discount.
• Mentorship and Leadership Program

Data Protection Policy

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