Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SUSE Linux Administration
Good to have skills : Microsoft Azure IaaS
Minimum 3 year(s) of experience is required
Educational Qualification : 15 Years of full time education

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic service and support for SUSE Linux Administration and Microsoft Azure IaaS. Roles & Responsibilities: - Provide technical support for SUSE Linux Administration and Microsoft Azure IaaS, identifying and solving issues within multiple components of critical business systems. - Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues, ensuring timely resolution and minimal disruption to business operations. - Develop and maintain technical documentation, including standard operating procedures, troubleshooting guides, and knowledge base articles. - Participate in on-call rotations to provide 24/7 support for critical business systems. Professional & Technical Skills: - Must To Have Skills: Strong experience in SUSE Linux Administration. - Good To Have Skills: Experience with Microsoft Azure IaaS. - Experience in troubleshooting and resolving complex technical issues. - Strong understanding of ITIL processes and best practices. - Excellent communication and interpersonal skills. - Ability to work effectively in a fast-paced, dynamic environment. Additional Information: - The candidate should have a minimum of 3 years of experience in SUSE Linux Administration. - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.

15 Years of full time education

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