Description

About this Role

The SE Manager role is responsible for helping the day to day management of the existing SE team, bringing the best out of each individual, and making the team successful. You will oversee a team of Sales Engineers, with the goal of driving efficient technical win rates, while helping build systems, processes and procedures that help scale the organization. This is a remote role, preferably central or mountain time zone due to managing SEs and business in all US timezones.

Responsibilities

Manage a team of SEs to a high standard, while bringing out the best in each
Manage day to day operations of SE Team (1 on 1s, escalations, coaching/mentoring, adherence to process)
Recruit great SE talent as necessary
Help build and improve systems, processes and artifacts to enable new hires to be productive quickly, and existing team members to be more effective/efficient
Conduct reviews of technical and soft skill capabilities to ensure SEs reach and maintain required technical knowledge and can effectively perform their pre-sales duties
Work closely with the Product team to be a voice of the customer and help Product prioritize feature requests and future products
Support sales campaigns in a player/coach role
Ensure the SE team supports sales campaigns, including: POV summary slide decks that demonstrate value, product demonstrations, account/opportunity qualification, competitive differentiations, and presenting Abnormal Security’s solution in the most credible and professional manner
Provide Sales presentations and product demonstrations for strategic accounts
Collaborate with Sales management on sales process improvements

Requirements / Competencies

Minimum of 5 years SE leadership experience
Proven track record of managing individuals and teams to high expectations & overachievement of goals
Proven ability of scaling a team, including the creation of process, enablement artifacts and implementations of systems to track success
Strong presentation skills and a good communicator
Ability to train a large team on best practices
Proven self-starter with a motivated attitude to be able to manage multiple tasks, projects, and responsibilities simultaneously
Good knowledge of cybersecurity and/or email security landscape (eg; MX Records, SPF/DKIM/DMARC, MTAs, Secure Email Gateways, SIEM, SOAR, endpoint tools)
Great product intuition and ability to interface/communicate with customers and product team:
Skilled at enterprise, consultative sales
Adhere to our VOICE culture principles (https://abnormalsecurity.com/careers/our-culture/)
You are metrics driven, challenge the norm, think outside the box and can thrive even in the midst of ambiguity
Start-up experience a plus: Success at a company that was early stage, underdog or was a new entrant with large competitors or similar (limited resources)