Job Description:
Service Dispute Analyst & Project Lead
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You’ll Make in this Role
As a Service Dispute Analyst & Project Lead, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Lead and participate on projects that drive root cause defects to eliminate unplanned deductions. Collaborate with cross functional teams to manage work requests and drive specific projects.
- Identifies process defects, defines and implements process improvements across customer processes and supply chain processes.
- Provide data, analysis and tools to assist in the improvement of deduction/process defects, business processes and Business Transformation.
- Implement control plans to maintain gains across key identified projects.
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
- Possess a Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution
- Two (2) years of experience analyzing data with common data platforms including but not limited to Excel, Power BI, and Access databases in a private, public, government or military environment
- Two (2) years of experience in project leadership in a private, public, government or military environment
- Two (2) years of experience in manufacturing, business transformation, sales analytics, and/or supply chain in a private, public, government or military environment
Additional qualifications that could help you succeed even further in this role include:
- Experience leading and working with cross-functional teams
- Legacy and SAP systems background
- Excellent communication and interpersonal skills, including oral and written
- Strong Data Analytical Skills
- Lean Six Sigma Green or Black Belt trained
Work location:
- Work Your Way Eligible (Employee choice to work remote, on site, or hybrid)
Travel: May include up to 20% domestic/international
Relocation Assistance: Is not authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting
Applicable to US Applicants Only:The expected compensation range for this position is $106,331 - $129,960, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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