Site Reliability Engineer

Title: Site Reliability Engineer

11:11 is looking for a Site Reliability Engineer (SRE) to join our SRE team who will be responsible for site reliability, automation, and continued operation of large-scale global systems. This is a full-time position responsible for many large-scale critical systems within the organization, supporting internal and external users. The SRE team supports deployments both on-prem and in public cloud. 

Responsibilities

• Design, build, deploy, and automate systems to improve the reliability, scalability, capacity, and efficiency of 11:11’s systems 
• Implement automation to ensure repeatable and reliable rollouts of both infrastructure and code 
• Following SRE methodology, analyze performance, usage patterns, capacity, and apply the findings to improve the underlying system(s) and processes 
• Work with business owners to ensure that all new products and improvements follow these standards 
• Implement metric collection, monitoring, and alerting following best practices with SLAs, SLOs, and SLIs 
• Handle infrastructure related tasks such as cluster-wide upgrades, hardware maintenances 
• Participate in on-call rotation 
• Participate in daily team communication and travel to 11:11’s locations as needed 
• Create and maintain documentation for all processes and systems 

Required Skills

The following skills represent the minimum requirements to be considered for this position: 

• 2+ years recent experience as a linux system administrator or engineer 
• Experience with automation and orchestration software, such as Ansible, Salt, and Puppet 
• Experience working with regionally and/or globally distributed systems 
• Detail oriented; able to focus on and resolve task-based work 
• Strong documentation skills 
• Excellent communicator (English, both written and verbal) and a positive attitude 

Preferred Skills

The following skills represent additional proficiencies preferred to be successful in this position:

• Experience with large scale virtualization and storage clusters 
• Experience in non-abstract large system design (NALSD) 
• AWS experience (VPC, S3, EC2, EKS, IAM, and others) 
• Ceph experience 
• Prometheus and Grafana experience 
• Kubernetes experience 
• CI/CD Pipeline design 
• Database experience, such as MySQL or PostgreSQL 
• Experience with core infrastructure components such as NTP and DNS 
• Experience with Open-Source software and interacting with Open-Source communities 
• Robust networking knowledge and experience 
• Basic software development experience 
• Expert level experience with vendors such as VMware, Veeam, Zerto, etc.