Staff Engineer - API & Cloud Platform

Job Description:

Zscaler is looking for a talented and motivated Staff Engineer - API & Cloud Platform to join our team. This Unified API platform aims to provide a top-notch developer experience and support Zscaler’s current and future products with high availability and scalability. As a Staff Engineer, you will play a crucial role in understanding Zscaler’s array of products (ZIA, ZPA, etc.) to aid in developing a new unified API platform that caters to the evolving needs of Zscaler current and future products.

The successful candidate will actively participate in the development and delivery of a comprehensive suite of public and private APIs, ensuring a unified and efficient developer experience across Zscaler’s offerings. This includes the development of microservices, the enhancement of existing APIs, and the creation of client-side code that integrates seamlessly with various APIs.

This role requires effective collaboration with cross-functional teams and product managers, contributing to the strategic direction to achieve a balance between rapid feature development, timely business launches, and the minimization of technical debt.

Responsibilities:

• Contribute to the architecture and delivery of a unified API and developer platform for ZScaler products, emphasizing standardization, governance, and a seamless developer experience.
• Participate in the innovation and refinement of API development and integration processes, tools, and methodologies across ZScaler's product portfolio.
• Support the creation of a high-performing, distributed API platform, ensuring its high availability, observability, and operability.
• Engage in the development of scalable web and responsive applications, monitor system performance, and proactively troubleshoot and resolve issues.
• Adopt a mindset of service ownership by participating in continuous integration processes, encompassing software provisioning, deployment, testing, and version control, and focus on optimizing system performance to ensure reliability and security.
• Help build and maintain robust relationships with both internal and external stakeholders, contributing to the team’s move towards scalable, secure architectural solutions.
• Assist in mentoring and fostering an inclusive team culture, emphasizing innovation, best practices, and process standardization.

Preferred Qualifications:

• Master’s degree in Computer Science or a relevant field.
• Significant experience (6+ years) in the architecture, design, and development of API frameworks and cloud technologies.
• Strong understanding of API design standards, best practices (e.g., Swagger/OpenAPI 3.0, REST, JSON), and API-first design principles.
• Familiarity with evaluating open-source and proprietary technologies for workflow automation, developer environment setup, and digital feedback mechanisms.
• Background in message brokers, caches, queues, and pub/sub concepts.
• Proficiency in at least one programming language (Java, C++, Go, Rust, etc.) with a solid track record of development experience.
• Experience with container technologies (Kubernetes, Docker, etc.) and cloud computing platforms (AWS, GCP, etc.).
• Proven ability to collaborate with product managers on external-facing products and roadmap development.
• Excellent problem-solving abilities, analytical skills, and a practical approach to complex business challenges.
• Effective communication skills for engaging with cross-functional teams within ZScaler.

This position is designed for a visionary engineer who is excited about contributing to a scalable, reliable platform amidst the complexities of evolving customer needs. If you're driven by innovation, technical challenges, and making a significant impact, we encourage you to apply.