Software Engineer, FinTech Systems, Enterprise Solutions

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

As an Engineer 2 on the Enterprise FinTech team, you will be responsible for contributing and managing new innovations in project activities, while helping with troubleshooting and resolving operational issues that manage FinTech processes across the company.

The FinTech team is positioned between core infrastructure development teams and daily systems and business operations teams. We work with systems administrators, software engineers, and vendor teams to ensure the systems are performing at or above targeted goals. FinTech is a diverse collection of operational engineers and architects that reside both here and in other countries and are focused on raising the bar on how to implement and manage capabilities and process that that are meant to improve operational excellence for FinTech.

In your role, you will help to bridge the gap between development and operations teams. This involves working with various teams to identify and trace defects to root cause, then implement capabilities to ensure the issue is resolved and monitored. You will also be working with some of the best and brightest minds in Comcast to develop, implement, and manage scripts to automate the execution of capabilities, collect and report on data, escalate to various operations teams for resolution, and even automate corrections to improve inventory accuracy for various business teams. Success in this role is characterized by low inventory variances, and improved visibility to inventory across the company for planning and product lifecycle management.

Job Description

Core Responsibilities

• Analyzes and determines integration needs.

• Evaluates and plans software designs, test results and technical manuals.

• Reviews literature, patents and current practices relevant to the solution of assigned projects.

• Programs new software, web applications and supports new applications under development and the customization of current applications.

• Edits and reviews technical requirements documentation.

• Works with Quality Assurance team to determine if applications fit specification and technical requirements.

• Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.

• Displays knowledge of and ability to apply, process design and redesign skills.

• Displays in-depth knowledge of and ability to apply, project management skills.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

• Ability to troubleshoot and repair all but the most complex issues. Performs maintenance activities with a minimum of supervision and guidance. Leads technical outage bridges and engages appropriate resources to drive issues to closure. 

• Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects and initiatives are adhering to Company standards. 

• Acts as a technical resource in projects and initiatives and ensures successful project implementation. 

• Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system. 

• Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact. 

• Provides training and guidance to less experienced team members. 

• Attains industry standard certifications and education. 

• Consistent exercise of independent judgment and discretion in matters of significance. 

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. 

• Other duties and responsibilities as assigned. 

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

• Bachelor’s degree in engineer, logistics, or a related field 

• 0 - 1 years programming experience as a FinTech systems engineer in a similar industry 

• Experience with a variety of scripting languages including Python and Javascript 

• Experience writing core programming languages such as Java or C/ C++ 

• Experience with CI/CD applications such as GitHub, Jenkins to manage application code 

• Understanding on how to scale applications depending on load 

• Knowledge of databases such as Oracle, SQL Server, Azure MySQL, Redis, MongoDB, PostgreSQL, Cassandra 

• Experience with web application development including dynamic HTML, CSS, and JS integration 

• Advanced proficiency in industry-related FinTech management software 

• In-depth knowledge of FinTech analytics and KPI measurement 

• Extensive experience in FinTech analysis and optimization

• Exceptional analytical, strategic thinking, and problem-solving skills 

• Willing to take ownership of problems and see them through to resolution 

• Comfortable working in a fast-paced agile environment 

• Superb collaboration and communication abilities 

• Strong organizational and time management skills 

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.